Roland Johnson
Roland Johnson at San Antonio Dodge Chrysler Jeep Ram
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Roland Johnson

Product Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.6
80 Reviews
4.6

80 Reviews

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80 Reviews of Roland Johnson

November 19, 2024

Dealership Rating
Employee Rating

I haven’t been impressed with the back and forth and not getting my issued fixed. More

by jfrausto2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marco Benavides

Nov 22, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

October 24, 2024

Dealership Rating
Employee Rating

Starting with the video with Jesse displaying the car and then Sam’s ability to have the car trim inside with vinyl. They were exceptional. . The car - power excelleration to spare More

by tobinjames1219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thanks, James, for sharing about your experience with Jesse and Sam here at San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 19, 2024

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Employee Rating

It's a real good dealership I recommend everybody to go there and buy a car good sales rep good people More

by edwardthames70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Edward, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 10, 2024

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Employee Rating

Very good customer service and helped me with everything throughly and in a speedy manner. More

by chasebuck427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

August 22, 2024

Dealership Rating
Employee Rating

Very professional. Outstanding service. Customer service is Excellent. Highly recommend. Best Dodge dealership in San Antonio More

by SANDRAQUIJANO210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Rangel , Nabil Dayekh

Aug 23, 2024

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that you had such a positive experience, Sandra. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

June 01, 2024

Dealership Rating
Employee Rating

The dealership was nice and professional. They followed thru on what they promised despite us being allergic to car shopping. More

by Still in shock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara , Kyle Curtright

Jun 03, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 25, 2024

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Employee Rating

I’ve bought several vehicles in the past, but I’ll have to say this was my least pleasant dealership ever. I ended up purchasing a vehicle only because it was my son’s 21st birthday and he had his heart se More

by adrianmitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Latzu Lara , Brian Wells

Jun 01, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, Adrian, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

May 17, 2024

Dealership Rating
Employee Rating

I greatly appreciate Rolland, Spenser for helping me purchase my rubicon gladiator, it is a fantastic vehicle. Thank you. More

by Tmonilaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Ramos, Latzu Lara

May 19, 2024

San Antonio Dodge Chrysler Jeep Ram responded

It's fantastic to hear that Roland and Spencer provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 12, 2024

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Employee Rating

My experience was quick and amazing ! The customer service is awesome they make great things happen! More

by jacquelinelarricq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Andrew Oyervides , Nabil Dayekh, Wadell!

Apr 13, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thanks, Jacqueline, for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 04, 2024

Dealership Rating
Employee Rating

From the GM (Moe) to the salesperson (Roland) This dealership goes above and beyond to take care of their customers! We shop around before we make a purchase, but we always return to San Antonio Dodge More

by Titan toy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo, Latzu Lara

Mar 04, 2024

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that Roland and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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