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Roger Magana
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65 Reviews
65 Reviews
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65 Reviews of Roger Magana
Verified Customer
December 18, 2024
I was told you didn't accept my extended warranty because the warranty company thought your labor rated were to high. After driving 1hr 30 min. Very disappointing. The rest of the service was fine. the warranty company thought your labor rated were to high. After driving 1hr 30 min. Very disappointing. The rest of the service was fine. More
by william.guidici
December 14, 2024
In order to get 15 words I'll just sayl this: Mechanical service was great, however doorway and mat were stained with greasy smudges. service was great, however doorway and mat were stained with greasy smudges. More
by AESVEND
Other Employees Tagged: Don Mulhauser, VICTOR RIVERA-SOTO
December 10, 2024
Finally today I have the time to take my auto to the garage to have the tires remounted properly. My tires are clearly marked. Inside outside. Your techs only put one tire on properly, the other t garage to have the tires remounted properly. My tires are clearly marked. Inside outside. Your techs only put one tire on properly, the other three are back wards. They never reset the tpms. System. To match the tires positions. I specifically asked them to make sure it was reset. I always under the impression that the purpose of appointment was to make sure all the necessary. People and equipment was on hand to complete the tasks asked. Well your place decided not to have the tech for the front end alignment on hand that day…. So what is the purpose of the appointment schedule. I expect to be reimbursed. For the corrective work I have to have done. Scott. Ps. Your thechs. Had my car for aver seven hours. Plenty of time to do the work properly. I sent my car clear from Kansas. To get this work done. 250 miles one way. Very poor customer service. More
by dontcar999
November 15, 2024
Did I ever have my truck in there for Service at Emich Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as the DEALER knew it was used. But why on the 120 point inspection was key things missing? Air Filter was on this Inspection list. I know for a FACT it was never looked at. I found it full of LEAVES, So NOONE EVERY LOOKED AT IT. THAT SUCKS. Second issue the Right Body Door frame was damaged. NO one DISCLOSED THAT TO ME BLOW ME OFF. When I did tell them. Said to me this was a USED TRUCK you should expect things like this? THAT IS BODY DAMAGE. So why was i told go away get it fix on your Dime. If the simple things of Air Filter are not inspected, why would I expect the Right-side Body Damage to be seen? NO ONE THEIR cares about Inspections on USED AUTOS. So, screw off then. Why would I trust the Service department to do an Oil Change and Filter when they can't do inspections on used autos? More
by bluejfunol
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Austin Schutt, Kade Pointer, VICTOR RIVERA-SOTO
November 10, 2024
In and out quickly! They did a great job and they are always friendly! I will be back! They did a great job and they are always friendly! I will be back! More
by kgandkr
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Austin Schutt, Kade Pointer, VICTOR RIVERA-SOTO
November 10, 2024
Roger was great. He said with a little flexibility on my part he'd be able to get me in sooner for my initial tire rotation and multi-point inspection on my EV Blaze He said with a little flexibility on my part he'd be able to get me in sooner for my initial tire rotation and multi-point inspection on my EV Blazer. I was, and he did. Work was spot-on, and the car keeps running great. More
by SCRATCHLKW
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