Roger Magana

Every time I got in for service or for just general question they are always so helpful. Very professional. question they are always so helpful. Very professional. More

by BRITTDAISY0506 Verified Customer Verified Customer

Report | Print

work done ok after received vehicle had to take back louse something had to be redone something about not covered because I had to take car to get wheels n it because did'nt want to pay dealer to remove louse something had to be redone something about not covered because I had to take car to get wheels n it because did'nt want to pay dealer to remove and rebalance al four tires because it was free to me at where I got 4 new wheels for less than 1 at Emich More

by CHEFBARRYJ Verified Customer Verified Customer

Report | Print

Service was courteous and efficient. This was a recall service and was handled with the same professionalism as paid service. This was a recall service and was handled with the same professionalism as paid service. More

by brhodes484 Verified Customer Verified Customer

Report | Print

Roger was very professional and kept ne up to date in the progress of the work. progress of the work. More

by RFSWISHER Verified Customer Verified Customer

Report | Print

I was told you didn't accept my extended warranty because the warranty company thought your labor rated were to high. After driving 1hr 30 min. Very disappointing. The rest of the service was fine. the warranty company thought your labor rated were to high. After driving 1hr 30 min. Very disappointing. The rest of the service was fine. More

by william.guidici Verified Customer Verified Customer

Report | Print

In order to get 15 words I'll just sayl this: Mechanical service was great, however doorway and mat were stained with greasy smudges. service was great, however doorway and mat were stained with greasy smudges. More

by AESVEND Verified Customer Verified Customer

Report | Print

Finally today I have the time to take my auto to the garage to have the tires remounted properly. My tires are clearly marked. Inside outside. Your techs only put one tire on properly, the other t garage to have the tires remounted properly. My tires are clearly marked. Inside outside. Your techs only put one tire on properly, the other three are back wards. They never reset the tpms. System. To match the tires positions. I specifically asked them to make sure it was reset. I always under the impression that the purpose of appointment was to make sure all the necessary. People and equipment was on hand to complete the tasks asked. Well your place decided not to have the tech for the front end alignment on hand that day…. So what is the purpose of the appointment schedule. I expect to be reimbursed. For the corrective work I have to have done. Scott. Ps. Your thechs. Had my car for aver seven hours. Plenty of time to do the work properly. I sent my car clear from Kansas. To get this work done. 250 miles one way. Very poor customer service. More

by dontcar999 Verified Customer Verified Customer

Report | Print

Everything was smooth, explanations good, and all done in a timely manner. The appointment on line was very convenient as well. a timely manner. The appointment on line was very convenient as well. More

by rene_luna Verified Customer Verified Customer

Report | Print

Pleasant experience continue I’ve had my vehicle serviced. Roger is very friendly and helpful and my vehicles needs get taken care of promptly! serviced. Roger is very friendly and helpful and my vehicles needs get taken care of promptly! More

by samayala1719 Verified Customer Verified Customer

Report | Print

Did I ever have my truck in there for Service at Emich Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as the DEALER knew it was used. But why on the 120 point inspection was key things missing? Air Filter was on this Inspection list. I know for a FACT it was never looked at. I found it full of LEAVES, So NOONE EVERY LOOKED AT IT. THAT SUCKS. Second issue the Right Body Door frame was damaged. NO one DISCLOSED THAT TO ME BLOW ME OFF. When I did tell them. Said to me this was a USED TRUCK you should expect things like this? THAT IS BODY DAMAGE. So why was i told go away get it fix on your Dime. If the simple things of Air Filter are not inspected, why would I expect the Right-side Body Damage to be seen? NO ONE THEIR cares about Inspections on USED AUTOS. So, screw off then. Why would I trust the Service department to do an Oil Change and Filter when they can't do inspections on used autos? More

by bluejfunol Verified Customer Verified Customer

Report | Print