Roger Lara
Roger Lara at BMW of Bakersfield
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Roger Lara

Service Advisor

BMW of Bakersfield

5400 Gasoline Alley Dr
Bakersfield, CA 93313

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4.8
165 Reviews
4.8

165 Reviews

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165 Reviews of Roger Lara

May 17, 2025

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Employee Rating

The customer service was great and very helpful and communicated with me very well. I have no complaints whatsoever and I’m very satisfied with my service. More

by RAMOSB0777
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Recommend Dealer
Yes

May 16, 2025

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Great communication and service. Roger did a great job. Will recommend to friends and family. More

by Nick.ortiz1122
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Recommend Dealer
Yes

May 14, 2025

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The staff were really friendly and helpful, the service done was amazing and i am pleased with my experience. More

by aamanjarrez111
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Recommend Dealer
Yes

May 12, 2025

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The dealership is lovely. I feel very comfortable there. I really like the service. I think i get taken care of pretty well. More

by rolonjessica33
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Recommend Dealer
Yes

May 11, 2025

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Amanda in service was excellent! She did what she said she said she would do in a timely manner. More

by donotquenchthespirit
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Recommend Dealer
Yes

May 11, 2025

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I recently took in my car for service. The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer sat More

by msanajera7
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Clemente

May 05, 2025

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The lock was replaced but not working right. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. More

by DAVIDABBASI777
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Recommend Dealer
Yes

Other Employees Tagged: Jim Leyendecker, Jesse Clemente

April 30, 2025

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Employee Rating

Very very very very very very very very very very good very very very nice and good More

by restella
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Recommend Dealer
Yes

April 25, 2025

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Roger was a big help to me. I was happy with the speed in which my vehicle was ready. More

by loveleadpink
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Recommend Dealer
Yes

April 15, 2025

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Hi, a few things actually. First is that I was very disappointed to have been charged for a diagnosis and also additionally for a delete of a key in the car system that I lost. More

by WILPLAUS
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Recommend Dealer
No
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