Roger Lara

Scott is always very thorough. He keeps me updated and lets me know if there are any necessary changes to the original plan. He keeps me updated and lets me know if there are any necessary changes to the original plan. More

by YMCHAMBERS Verified Customer Verified Customer

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People at this dealership know that owners of BMW’s expect a certain level of service and these People deliver. expect a certain level of service and these People deliver. More

by billthomasllc Verified Customer Verified Customer

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Roger was informative about the process in putting in a new windshield. Very friendly dealership and efficient. new windshield. Very friendly dealership and efficient. More

by VJA2448 Verified Customer Verified Customer

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Great costumer service, great at communicating the problem and getting it solved. The service does take a bit long but I’m guessing because they make sure everything is done correctly. problem and getting it solved. The service does take a bit long but I’m guessing because they make sure everything is done correctly. More

by LOZANOJOSELINNE Verified Customer Verified Customer

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It was an amazing experience. I paid my money and they fixed my car car. I paid my money and they fixed my car car. More

by MTHOMAS927 Verified Customer Verified Customer

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BMW of Bakersfield is a leader in customer Service! Staff are always helpful, wonderful to work with and provide Service above others. Thank you BMW of Bakersfield! Staff are always helpful, wonderful to work with and provide Service above others. Thank you BMW of Bakersfield! More

by JSUBOH Verified Customer Verified Customer

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They were very professional and pleasant and knowledgeable and let me know rxactly want the problem with my vehicle and exactly what it would cost to correct the problems. knowledgeable and let me know rxactly want the problem with my vehicle and exactly what it would cost to correct the problems. More

by barbaralee62151 Verified Customer Verified Customer

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fast reliable service fair prices, meets all request in a timely manner great customer service will keep coming back. Thank you to all the team. timely manner great customer service will keep coming back. Thank you to all the team. More

by Inthe661guy Verified Customer Verified Customer

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Scott is a great service advisor. He a great communicator and is very personable and professional. He a great communicator and is very personable and professional. More

by DAN_INGLE Verified Customer Verified Customer

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i went to the service center for changing engine oil and they did a fantastic job. great service they did a fantastic job. great service More

by kevin.chen Verified Customer Verified Customer

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