

165 Reviews
Write a Review165 Reviews of Roger Lara
May 17, 2025
The customer service was great and very helpful and communicated with me very well. I have no complaints whatsoever and I’m very satisfied with my service. communicated with me very well. I have no complaints whatsoever and I’m very satisfied with my service. More
Other Employees Tagged: Amanda Dubonis Bartlett, Scott Sutton, Samantha Cesani
May 11, 2025
Amanda in service was excellent! She did what she said she said she would do in a timely manner. She did what she said she said she would do in a timely manner. More
Other Employees Tagged: Amanda Dubonis Bartlett, Scott Sutton, Samantha Cesani
May 11, 2025
I recently took in my car for service. The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer sat The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer satisfaction was on point! More
Other Employees Tagged: Jesse Clemente
May 05, 2025
The lock was replaced but not working right. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. More
Other Employees Tagged: Jim Leyendecker, Jesse Clemente
April 30, 2025
Very very very very very very very very very very good very very very nice and good very very very nice and good More
Other Employees Tagged: Jesse Clemente, Amanda Dubonis Bartlett, Scott Sutton, Samantha Cesani
April 15, 2025
Hi, a few things actually. First is that I was very disappointed to have been charged for a diagnosis and also additionally for a delete of a key in the car system that I lost. First is that I was very disappointed to have been charged for a diagnosis and also additionally for a delete of a key in the car system that I lost. All the diagnostic tool was to plug into the car and run the tool, and since you were already there, the key could have been deleted in the same session, but I was changed for 2 different things and I think that was not called for. Additionally, and maybe worst, it looks like the techs tried to close the hood, and had a tool still sitting on it and as a result the right side has a plastic part broken, but worst the hood was now miss aligned. I’m not interested in anything, I just wanted to give you that feedback as I’m sure you can ask the tech that worked on the car or look at some video that hopefully you have from them working on it. I moved so it’s not like I can come in for you guys to see it and fix it, but just wanted to let you know More
