Roger Lara

Worked with Roger throughout my repair process and he was a true profesional. Had great customer service and went above and beyond to help my out with my repair situation. I will continue to take my car for a true profesional. Had great customer service and went above and beyond to help my out with my repair situation. I will continue to take my car for any maintenance or service in the future thank you! More

by IVAN Verified Customer Verified Customer

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Roger was wonderful and provided me with a loaner vehicle to get me through the 5 days it took to determine what was going on with my brand new car. Thank you Roger to get me through the 5 days it took to determine what was going on with my brand new car. Thank you Roger More

by Melanie Verified Customer Verified Customer

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BMW of Bakersfield was nothing but good to me. They were very professional and told me exactly what was wrong with my car. I would definitely recommend going to get your car serviced by BMW of Bak They were very professional and told me exactly what was wrong with my car. I would definitely recommend going to get your car serviced by BMW of Bakersfield. More

by chriscast0615 Verified Customer Verified Customer

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We have always had the best services at this dealership. They are very helpful and knowledgeable. We will always keep coming back for that reason. They are very helpful and knowledgeable. We will always keep coming back for that reason. More

by HIPPYDAVE5 Verified Customer Verified Customer

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Scott is a great employee. So kind, professional, and courteous. Great service department. He has been helping me for years. Thank you Scott! So kind, professional, and courteous. Great service department. He has been helping me for years. Thank you Scott! More

by CHRISTIAN.LINK99 Verified Customer Verified Customer

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On this occasion, Sam was my service rep. She was professioinal, friendly and kept me in the loop. It should also be noted that Roger and Scott also consistantly provide OUTSTANDING custome She was professioinal, friendly and kept me in the loop. It should also be noted that Roger and Scott also consistantly provide OUTSTANDING customer service.. All 3 are the kinds of employees that encourage customer loyalty. They should all receive recognition for their excellence. More

by NOLANFAMILY661 Verified Customer Verified Customer

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Everyone was helpful and professional. The drop off and pick up was seamless and all of my questions were answered. The drop off and pick up was seamless and all of my questions were answered. More

by mschaudhry23 Verified Customer Verified Customer

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The original work agreed upon was completed in a timely manner. It took longer than anticipated to complete installation and balancing of new tires. manner. It took longer than anticipated to complete installation and balancing of new tires. More

by DNCCCHR Verified Customer Verified Customer

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I have had a great experience with the BMW Bakersfield with my scheduled appointments. The staff is great, Amanda and Roger in the Service department are very professional and care about the service that with my scheduled appointments. The staff is great, Amanda and Roger in the Service department are very professional and care about the service that they provide to the customers. They keep you informed with updates by phone or text messages. My service was completed on time. More

by SCARDWELL1980 Verified Customer Verified Customer

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Great Service provided by Roger in the service department.. my BMW I4 needed a heater repair he made it easy and quick return my heater works great now! department.. my BMW I4 needed a heater repair he made it easy and quick return my heater works great now! More

by breeroush2013 Verified Customer Verified Customer

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