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Roel Ortiz
Refer Me
431 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
8 yrs, 10 mos
Industry Experience
8 yrs, 10 mos
Languages Spoken
English
Spanish
Employee Video
431 Reviews
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431 Reviews of Roel Ortiz
January 16, 2025
Clean, professional, responsive and reasonable. The location and service were impressive. I would do business here again. The location and service were impressive. I would do business here again. More
by jcast2413
Other Employees Tagged: Eric Taylor
January 16, 2025
Brad was awesome. He found the perfect truck for us and helped us through every step of the purchase. We will definitely be back for our next purchase. He found the perfect truck for us and helped us through every step of the purchase. We will definitely be back for our next purchase. More
by draypavey
Other Employees Tagged: Brad Hoang
January 12, 2025
Edgar provided the most exquisite customer service! It’s is very difficult shopping for a vehicle from another state. Edgar answer all my questions and kept me informed about all details pertaining to It’s is very difficult shopping for a vehicle from another state. Edgar answer all my questions and kept me informed about all details pertaining to the purchasing process. More
by Janill.b
Other Employees Tagged: Edgar Silva
January 11, 2025
From the time I logged on to the website until the time I went into the office on several occasions to find the perfect vehicle, my experience was exceptional. Kerron and Robert both worked patiently with hi went into the office on several occasions to find the perfect vehicle, my experience was exceptional. Kerron and Robert both worked patiently with him and provided me first class service. I’m grateful for the car and experience. The manager even came to check on my experience and help expedite things. The front desk receptionist was positive and encouraging. More
by dezronherron
Other Employees Tagged: Robert Schultz, Kerron Sayers, Angelica Mitchell
January 03, 2025
The process was seamless. Everyone was professional, knowledgeable, and patient. No salesman pressure. It was a pleasure working with Robert Yousef. He was responsive with gre Everyone was professional, knowledgeable, and patient. No salesman pressure. It was a pleasure working with Robert Yousef. He was responsive with great customer service. More
by TrainedDiva
Other Employees Tagged: Robert Yousef, Angelica Mitchell
January 02, 2025
Me atendio muy bien, y habla Español, fue muy amable y me ayudo encontra mi camioneta ayudo encontra mi camioneta More
by Max C
Other Employees Tagged: Alexis Garcia
December 31, 2024
Eric Taylor made the process easy and painless. Plus, it was great chattin with him! Plus, it was great chattin with him! More
by Danielfinzel
Other Employees Tagged: Eric Taylor, Parveen Rajendran , Katelyn
December 23, 2024
If they have the vehicle you are interested in, or like me, you want to test drive several vehicle makes or models to help you decide, they will spend time and help you, going above and beyond. This was ou me, you want to test drive several vehicle makes or models to help you decide, they will spend time and help you, going above and beyond. This was our second experience with them and both of them have been truly awesome! More
by TX1Angel
Other Employees Tagged: Yulian Equihua
December 19, 2024
The dealership gave me a very welcoming and trusting feeling and I will shop again. feeling and I will shop again. More
by Napleon Brewer
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Robert Schultz, Parveen Rajendran, Ricky Brockway, Angelica Mitchell
December 17, 2024
Very trustworthy and very reliable, my parents bought a Tahoe from there before and from this day on it’s still working! Blanca was a very helpful people she helped us a lot!! Tahoe from there before and from this day on it’s still working! Blanca was a very helpful people she helped us a lot!! More
by isaacquinte2003
Other Employees Tagged: Blanca Benitez
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