Rodrigo Ramos

Very good people to work with really tried to help. Thanks Clay Cooey for my new car. Thanks Clay Cooey for my new car. More

by mrbelfrey Verified Customer Verified Customer

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The finance representative failed to disclose the total price for the optional Ally Auto Care program When he offered and explained benefits . The amount of monthly payments were the only price terms I wa price for the optional Ally Auto Care program When he offered and explained benefits . The amount of monthly payments were the only price terms I was given when I asked several times to verify the full price of the program and was affirmed to think that the total cost of the Ally auto care was the same amount as the monthly payment. I have already requested cancellation More

by Edwingutier31 Verified Customer Verified Customer

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I’m extremely disappointed with my experience at Courtesy Nissan regarding the handling of my canceled service contracts. I submitted my cancellation request on August 15, 2025, but the dealership failed to Nissan regarding the handling of my canceled service contracts. I submitted my cancellation request on August 15, 2025, but the dealership failed to process it until September 30, 2025—a full six weeks later. Even worse, the refund (around $5,000) was issued to the dealership, which has still not forwarded the funds to my lienholder, PNC Bank, as required. Both PNC and I have contacted the dealership multiple times, but as of mid-October, the refund still hasn’t been remitted. This kind of delay is unacceptable and unethical, especially when dealing with financed vehicles where refunds must go directly to the lienholder. It has now been more than two months since I canceled the contracts, and Courtesy Nissan continues to hold money that is not theirs to keep. I’m filing formal complaints with the Texas DMV Dealer Enforcement Division and the Texas Attorney General’s Consumer Protection Division if payment is not remitted within 10 days, and I strongly caution anyone financing a vehicle or purchasing extended service contracts through this dealership to proceed with extreme care. Timely communication and honest financial practices are the foundation of trust between a dealer and its customers — and in my case, Courtesy Nissan has failed badly in both areas. More

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Darris was excellent patient and knowledgeable made me feel like I wasn’t being sold to but provided with an experience I sincerely appreciate the time he took with me and I hope he still working there wh feel like I wasn’t being sold to but provided with an experience I sincerely appreciate the time he took with me and I hope he still working there when I’m ready for another vehicle. It’s sometimes hard to find people that are genuine about what they do but I must say y’all have an excellent salesperson More

by JCALDWELL214469 Verified Customer Verified Customer

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It was a great experience. They walked me through the process. They treated me like family was very impressed with them. Cason was great id recommend. They walked me through the process. They treated me like family was very impressed with them. Cason was great id recommend. More

by 13mrszapata79 Verified Customer Verified Customer

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He did and amazing job helping me find my dream car I would recommend him 1000 times would recommend him 1000 times More

by triciagreedyy24 Verified Customer Verified Customer

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I was met in the parking lot with great customer service. Mr. Banks helped me fill out paperwork and was very helpful with explaining everything to me. They even was so kind to serve me lunch. The process wa Mr. Banks helped me fill out paperwork and was very helpful with explaining everything to me. They even was so kind to serve me lunch. The process was easy and faster than I expected. I would recommend courtesy Nissan to all my family and friends. The customer service is outstanding and they truly work hard to get you in a vehicle. More

by Mrs. Nichols Verified Customer Verified Customer

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This dealership worked their magic and made this the easiest and painless experience I have ever had!! easiest and painless experience I have ever had!! More

by joeserna6 Verified Customer Verified Customer

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Mansour was an excellent sales representative and easy to work with through the entire process. work with through the entire process. More

by marceyrobertson Verified Customer Verified Customer

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Depressing stressful bought a car in 2002, made a mistake and retuned and was the biggest mistake. Will not EVER RETURN OR REFER ANY ONE and retuned and was the biggest mistake. Will not EVER RETURN OR REFER ANY ONE More

by PAYNE69 Verified Customer Verified Customer

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