Rodrigo Mereno
Rodrigo Mereno at Herb Chambers MINI of Boston

Rodrigo Mereno

Motoring Advisor

Herb Chambers MINI of Boston

1168 Commonwealth Ave
Boston, MA 02134

5.0
23 Reviews
5.0

23 Reviews

Write a Review

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

23 Reviews of Rodrigo Mereno

January 02, 2025

Dealership Rating
Employee Rating

I have been doing business with Herb Chambers for years! Mark, your stupendous Service Manager is exceptional! More

by indigaro157
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 02, 2025

Herb Chambers MINI of Boston responded

Thank you for your continued trust in Herb Chambers MINI of Boston! We're delighted to hear that Mark has been providing exceptional service. We look forward to serving you for many more years!

December 12, 2024

Dealership Rating
Employee Rating

Courteous and professional service. Samik and his colleagues made sure that my car was serviced on time although I arrived late. I wish all service shops were like that More

by karafillis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 13, 2024

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with us! We're delighted to hear that Samik and the team at Herb Chambers MINI of Boston provided such courteous and timely service. We appreciate your kind words and look forward to serving you again in the future!

October 05, 2024

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The service men are fantastic. They are so personable and pleasant and professional. It is a pleasure to work with them. More

by richardjblack33
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Recommend Dealer
Yes
Oct 07, 2024

Herb Chambers MINI of Boston responded

Richard, we're delighted to hear that our service team at Herb Chambers MINI of Boston made such a positive impression! Thank you for sharing your experience with us.

March 27, 2024

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Employee Rating

Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More

by Roberson.brice
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Herb Chambers MINI of Boston responded

Roberson, we're so glad to know that Theo and our team at Herb Chambers Mini Boston were able to exceed your expectations with the oil change and hood release cable repair. Thanks for trusting us with your vehicle!

March 27, 2024

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The entire service team was above and beyond. I did not catch all their names, but from start to finish they are an exceptional team! More

by mscarab
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Herb Chambers MINI of Boston responded

We're so glad to know our service team at Herb Chambers MINI of Boston made a great impression on you! Thanks for the positive feedback, we appreciate it.

January 17, 2024

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Employee Rating

Incredible service after blowing out my tire late on a Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so help More

by Emily Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Herb Chambers MINI of Boston responded

Emily, we're glad to know our team at Herb Chambers MINI of Boston was able to assist you promptly and efficiently. We strive for excellent service even in unexpected situations! Thanks for your review.

November 24, 2023

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I wouldn’t buy a car anywhere but thru Chambers. Outstanding service, professionalism, and customer experience. They always exceed my expectations! More

by sallyconkright
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Herb Chambers MINI of Boston responded

Hey Sally, we're glad to know that you've consistently had a great experience with us at Herb Chambers MINI of Boston. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

July 26, 2023

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They know their stuff; and they are very nice people too. They always have your interest at heart and never try to get you to fix things that don't need fixing in your Mini. More

by Cliff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin, Matt Appleton, Kyle Curtis, Theo Turney, Sam Dias , Matt Krappe 5 Stars. The best maintenance manager in all the Herb Chambers Dealerships. Rodrigo Mereno Five Stars and Liz give you the best price for a Mini you could get; with ZERO pressure.

Jul 26, 2023

Herb Chambers MINI of Boston responded

Hey Cliff, thank you for the 5-star rating! We're happy to hear that you had a positive experience with our team at Herb Chambers MINI of Boston. We always aim for transparency and honesty. We'll see you next time!

July 20, 2023

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Employee Rating

Awesome, professional. And timely Would definitely go back for all mini services in the future More

by dmmarkis
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 21, 2023

Herb Chambers MINI of Boston responded

We really appreciate you taking the time to leave Herb Chambers MINI of Boston this awesome review, thank you!

May 31, 2023

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Employee Rating

Excellent friendly service. My mini service rep, Theo, maintained the tradition of excellent very helpful service. As with other Herb Chambers service reps (like Mark) he was c More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin, Matt Appleton, Kyle Curtis , Theo five star.

Jun 02, 2023

Herb Chambers MINI of Boston responded

Tony, we're thrilled to hear that Theo provided you with excellent & helpful service during your recent visit here at Herb Chambers MINI of Boston and we can't wait to share your kind feedback with him & Mark. Thank you for trusting us with the care of both your vehicles. We're grateful for your support and look forward to seeing you next time!

1

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