Rodolfo Ramirez

Grand Prairie Ford responded

We're very sorry to hear about the issue with your truck. This is certainly not the experience we want for our customers, and we understand your frustration. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can look into this further and see how we can assist you. We value your business and want to ensure this is addressed properly.

Grand Prairie Ford responded

We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.

Grand Prairie Ford responded

We're sorry to hear about your negative sales experience, and we appreciate you taking the time to share your feedback. Providing excellent customer service is of utmost importance to us, and we regret that we fell short of your expectations. To better understand the specific issues you encountered during your sales experience, we would be grateful if you could provide us with more details about what went wrong. Your feedback is essential to help us identify areas of improvement and make necessary changes to enhance our customers' experiences. Please don't hesitate to reach out to our customer service team directly to discuss your concerns further. We value your business and want to ensure that we address any shortcomings promptly. Once again, we apologize for any inconvenience you experienced during your sales process, and we hope to have the opportunity to make things right and restore your confidence in our dealership. Thank you for bringing this matter to our attention.