Rodney Shoultes

Service Manager took the time to listen and provide my warranty info so I could have my vehicle repaired inexpensively and quickly. He also accommodated my request for a specific service technician that warranty info so I could have my vehicle repaired inexpensively and quickly. He also accommodated my request for a specific service technician that I am familiar with and trust. Vehicle was repaired, inspected, oil changed, and washed and returned to me on time. More

by JAYSON1967 Verified Customer Verified Customer

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Know one likes having their car in need of repair. But again the folks here came through. Drives like a dream and I can't be more pleased. But again the folks here came through. Drives like a dream and I can't be more pleased. More

by dgibides Verified Customer Verified Customer

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Prompt,comlete service and recall handled! Service with a smile and customer confidence created! From initial inspection to completion advised of progress .and completion. Service with a smile and customer confidence created! From initial inspection to completion advised of progress .and completion. More

by caseyrents Verified Customer Verified Customer

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Their service department is fantastic. Their customer service is great. I recently took my car in for a recall and inspection and I waited for my car. As they worked on my car,they kept m Their customer service is great. I recently took my car in for a recall and inspection and I waited for my car. As they worked on my car,they kept me up.to date with how everything was going and asked if I had any questions . When my car was done then came over to let me know. I would definitely recommend them to my friends and family. They went above.and beyond More

by susanjanehessler Verified Customer Verified Customer

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Ease of drive thru drop off and comfortable waiting area complete with Starbucks! Top of the line complete with Starbucks! Top of the line More

by LKARYCKI Verified Customer Verified Customer

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My experience with Patriot GMC Service Department in Boyertown. I brought my vehicle in for an oil change and alignment on my Yukon. The service advisor, Jeremy, quoted my a price of $249 for the alignm Boyertown. I brought my vehicle in for an oil change and alignment on my Yukon. The service advisor, Jeremy, quoted my a price of $249 for the alignment. When I asked about the $199 special, I was told there was no special on alignments. I went on Patriot's website and showed the advisor the $199 special on their website. This was an additional $50 dollars they were trying to charge me. How do the service advisors not know the service specials the dealership is running. How many people were over charged? Then I was quoted a price between $900-$1000 for a water pump replacement. Then additional $2000 for an oil pan seal replacement. I asked about assistance with this repair. I was given financing information about Sunbit. I called GMC Customer Care for assistance. They reached out to the dealership to see what could be offered. Rodney, Service Manager, responded with the 0% financing and $100 off the repair. I reached out to other GMC dealerships for price quotes. I was quoted a price of $622 by another GMC dealer. When I called Patriot to inform Jeremy of this, then all of a sudden Rodney could match the other dealerships price. This is price inflation to the max. The same repair is almost $370 cheaper at another dealership. Why did it take another dealership with a cheaper price to get Patriot to work with the customer. Patriot has lost a customer over this incident. I feel they were inflating the prices and ripping me off. Thank you to the new dealership I will be deal with from now on. More

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The mechanic was really great he found a problem which the last mechanic told me the noise was normal I really appreciate him checking it out really good the last mechanic told me the noise was normal I really appreciate him checking it out really good More

by 3639 Verified Customer Verified Customer

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The best dealership I've ever been too. The place is super clean every single employee is super helpful.nevee seen a tighter run dealership . Definitely worth the ride out to Boyertown. joe The place is super clean every single employee is super helpful.nevee seen a tighter run dealership . Definitely worth the ride out to Boyertown. joe abidelli(salesman) is hooking me up with the best deal ever on a new sierra. Which is a well needed upgrade. From my 2014 Silverado. I would recommend if your a Chevy/ GMC or Buick person to just go and talk to them before you go to any other dealership as they are awesome More

by sgalluccio Verified Customer Verified Customer

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I've been a customer of Patriot Buick since 2019 for all my sales and service needs they are awesome my sales and service needs they are awesome More

by Loum219 Verified Customer Verified Customer

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The service department did their job above expectations, Great job Rodney and Kasey. They handle my fleet and concerns professionally. Great job Rodney and Kasey. They handle my fleet and concerns professionally. More

by FPRJW Verified Customer Verified Customer

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