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Rod McKenzie
Rod McKenzie at Zeigler Hyundai of Holland
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Rod McKenzie

Hyundai Service Advisor

Zeigler Hyundai of Holland

800 Chicago Drive
Holland, MI 49423

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4.6
164 Reviews
4.6

164 Reviews

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164 Reviews of Rod McKenzie

August 06, 2024

Dealership Rating
Employee Rating

Very pleasant people. Did not feel pressured by sales people. Very knowledgeable about the vehicles. More

by kryztov7772
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa, Kim Foster

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Aug 09, 2024

Zeigler Hyundai of Holland responded

Hi kryztov7772. Thank you for taking the time to share your feedback! I am very pleased to hear that our professionalism and great customer service has earned your business. We are committed to helping each customer get behind the wheel of a Zeigler vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. Thank you for recognizing our pleasant staff that really helped you out. We appreciate the opportunity to earn your business. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

June 25, 2024

Dealership Rating
Employee Rating

Sales Department is amazing! Service Department on the other hand had my trade in vehicle for an engine recall and was not a great experience. Couldn’t help me with a loaner and More

by scottbalahoski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Foster , Bill Fisher

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Jun 27, 2024

Zeigler Hyundai of Holland responded

HI scotbalahoski! Thank you for taking the time to let us know how we did. We appreciate your kind words about our sales department. It's reviews like this that help us be better with our customer service. I will be sure to share your comments with our management team in regards to the service. Once again, thank you! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

March 25, 2024

Dealership Rating
Employee Rating

Kim, Ben, and team made it easy to find and get what I was looking for. When a problem arose (due to Hyundai, not Zeigler), they fixed it quickly and with no fuss. More

by J Del
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Marietta, Kim Foster

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Mar 27, 2024

Zeigler Hyundai of Holland responded

HI! First of all, thank you very much for taking the time out of your day to write this stunning review! It is great to hear such amazing feedback from our customers. Our team is here to help with whatever issues you are having and we're happy to hear that we have officially earned your trust. We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

March 21, 2024

Dealership Rating
Employee Rating

The entire staff is beyond welcoming! Kim was so fast, knowledgeable, friendly and her energy was amazing. She really went above and beyond. I will always want to work with her! More

by Naomi S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa, Skye Musk, Kim Foster

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Mar 21, 2024

Zeigler Hyundai of Holland responded

Hi Naomi! We would like to thank you for taking the time to give us your feedback and appreciate the opportunity to earn your business. It is wonderful to hear that Kim was able to provide you with a great experience! I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

July 18, 2023

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Employee Rating

The service department made a thorough analysis, and even determined that my repair was covered under warranty. More

by MARIETTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 15, 2023

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Employee Rating

They fixed my car because it had alot of issues. Now it runs good. They didn't clean my vehicle after they fixed it. Also, they ordered a fuel door 2.months ago and I haven't received any phone call More

by Nsynha69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 22, 2023

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Employee Rating

They do good work and I appreciate all of them and updates they give mw More

by TOM_FARRAH
Service Price Transparency
Recommend Dealer
Yes
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Jun 23, 2023

Zeigler Hyundai of Holland responded

Hi Tom! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 16, 2023

Dealership Rating
Employee Rating

According to them, they fixed my front brakes. But they didn't! It's still the same. I have to step all the way down! Oh and they didn't clean my car after they got done with it! They left their d More

by Nsynha69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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June 07, 2023

Dealership Rating
Employee Rating

I was very impressed with the work that was done on my vehicle. I would highly recommend their service department. More

by dvanderwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Zeigler Hyundai of Holland responded

HI! We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review in regards to our service team. Our customer service is what we value the most, and we are happy to hear that you were 100% satisfied. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 17, 2023

Dealership Rating
Employee Rating

As expected, the usual good service and friendly people. The waiting area is just adequate. More

by SWANRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2023

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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