Rocky Weber

Rocky is the best! ! Someone that will always shoot you straight and that’s hard to find in the maintenance industry. Anytime I have a question he has an answer. Always ! Someone that will always shoot you straight and that’s hard to find in the maintenance industry. Anytime I have a question he has an answer. Always trust what he says when it comes to my vehicle. More

by McKenzie Verified Customer Verified Customer

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Rocky Webber is a definite asset to your operation, he explains what is being done in understandable language. explains what is being done in understandable language. More

by MTISLOW Verified Customer Verified Customer

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They are always very friendly, great service. Thank you for taking care of my family Thank you for taking care of my family More

by marylynnq Verified Customer Verified Customer

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Very friendly and professional, they provide excellent service. Thank you so very much! I wouldn't go anywhere else service. Thank you so very much! I wouldn't go anywhere else More

by marylynnq Verified Customer Verified Customer

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Rocky was so helpful and considerate while my car was being repaired. I also delt with John who was also very helpful in getting my appointments set up for the repairs being repaired. I also delt with John who was also very helpful in getting my appointments set up for the repairs More

by moonsign09 Verified Customer Verified Customer

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It would have been nice if, the 3 items needing done had been done prior to buying the truck, I took it in for 2 recalled parts and found that I needed to replace a pulley and air filter and get the injecti been done prior to buying the truck, I took it in for 2 recalled parts and found that I needed to replace a pulley and air filter and get the injection system cleaned, I couldn't afford all that. I only had the less than a two weeks. More

by d.ann.larson Verified Customer Verified Customer

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DON'T WALK. RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax repor RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax reporting and returns of a person's calls. I had been dealing with Rob in finance since June 20th. Leaving messages. Him stating that the financing had got through. Even though the finance company I was supposed to be financing with did not know me from a stranger off the street. When I finally pushed Rob to contact the company. The financing had not gone through. He stated on Friday June 28th that he would get back with me by 5pm. I didn't hear from him about additional financing. I tried to contact him on the 1st of July and 2nd of July repeatedly with no return calls. On July 3rd I went to the dealership and asked to talk to a manager. The manager I talked to had just started there on Monday July 1st and said whatever had occurred before he started there he couldn't do anything about. Told me that Rob was no longer doing financing part of the dealership business. Bridget the receptionist could of told me that when I was leaving messages for Rob in finance. On Wednesday July 3rd I paid for the 2017 Ram Pro Master city van instead of continuing to get a run around by finance department. Not a good feeling for a customer to feel that calls are not worth being returned. Even by whom ever you now have doing auto financing now. To give information about the Carfax Report. The Carfax Report stated that the dealership did a mechanic inspection and oil change. Which was false. When looking at the 2017 I pointed out the oil is as dark as midnight in the woods on a moonless night. Never will go there again. More

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You need to leave this box out of your review. I don't like writing letters about senseless stuff. The service was fine. I don't like writing letters about senseless stuff. The service was fine. More

by DRAFTMAN1979 Verified Customer Verified Customer

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Beware if using insurance for work done through the service department! They’ve had my Jeep for 2+ months and it is impossible to get an update on it. They always have to ask the mechanic and the mecha service department! They’ve had my Jeep for 2+ months and it is impossible to get an update on it. They always have to ask the mechanic and the mechanic is always magically not there. And that’s if you can get them on the phone. Before we got insurance involved they were so nice and called with updates and questions. Our insurance can’t even get them to return their calls. We are 4+ hours away so we can’t just go everyday to actually speak with someone. What a terrible experience. Avoid at all costs unless you live close enough to badger them with more than just phone calls and reviews. I can’t wait for them to send the standard “sorry to hear about your experience please reach out to so and so”. No, you have my number. Give me a call back and tell me the work you’ve gotten a check for is done so I can pick up my car. More

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Jim called me the day after I had my truck towed to another service provider. The reason for me moving the truck was the price. $1600(includes $200 diag Fee) compared to $820 (Included fluid changes an another service provider. The reason for me moving the truck was the price. $1600(includes $200 diag Fee) compared to $820 (Included fluid changes and part). Jim said you folks have space to negotiate price, then why not charge the lower price in the first place? Also, the company who repaired the truck stated this is known issue for that engine and he has fixed many in the last few years. He said that diagnostics is like 10 minutes. Look in the intake and if there is a pool of oil, he already knows the issue. Why would it cost $200 for diag? When I spoke to John the other day he asked me why I have not be there for oil changes in a while. I told him it is expensive. That and how far I drive from Agra it is inconvenient. To add, the last time I went in, a tire rotations was supposed to be included, but when I arrived home, I realized the tires were not rotated. I could tell because I had a different tire on the truck and it did not get moved. I liked the idea to keep performing my maintenance with you folks, but for these reasons it makes it impossible. I understand you folks have overhead and need to cover your expenses, but I hope and pray that you will be able to calibrate your business to lean towards helping folks as best you can. Thank you for your time! More

by brownjustlaur Verified Customer Verified Customer

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