153 Reviews
Write a Review153 Reviews of Rocky Padilla
June 07, 2024
Scheduling was very easy, service communication was efficient and clear. Estimation of repair service time was good and the car was returned on time. efficient and clear. Estimation of repair service time was good and the car was returned on time. More
Other Employees Tagged: Brian Smith
June 05, 2024
They kept me informed and made my repairs very easy. They're always on top of things. They're always on top of things. More
Other Employees Tagged: Brian Smith, Jacob Ranjel
June 01, 2024
Nothing to improve- professional and personable all in one. Considerate of my needs for time. one. Considerate of my needs for time. More
Other Employees Tagged: Brian Smith, Jacob Ranjel
May 28, 2024
The experience was very professional. I would very much recommend it to anyone who needs a car I would very much recommend it to anyone who needs a car More
Other Employees Tagged: Brian Smith, Jacob Ranjel
May 28, 2024
Thank you very much for taking such great care of my car. It means a lot to me. It means a lot to me. More
Other Employees Tagged: Brian Smith, Jacob Ranjel
May 18, 2024
This is the best dealership I have ever worked with. The service department is great. They go above and beyond to provide the best service. The service department is great. They go above and beyond to provide the best service. More
Other Employees Tagged: Brian Smith, Jacob Ranjel
May 17, 2024
It was great from dropping it off. Them giving me a ride and picking me back up. Smooth! Them giving me a ride and picking me back up. Smooth! More
Other Employees Tagged: Brian Smith, Jacob Ranjel
May 15, 2024
#1 in my books. They take great care of their customers. I will continue to use them, as lon as I have a Volkswagen They take great care of their customers. I will continue to use them, as lon as I have a Volkswagen More
Other Employees Tagged: Brian Smith, Jacob Ranjel
May 14, 2024
Never again! Not this place. I brought my car in for sunroof repair and an oil change. I got an email the next day with six upcharges, "Required attention" for "r Not this place. I brought my car in for sunroof repair and an oil change. I got an email the next day with six upcharges, "Required attention" for "recommended services" my car "needed". Two of the items I'd done myself recently. Another one "Strut leaking oil", I had my regular mechanic look at. He called xx and said there was no problem with the strut. I called daily for updates with no answer. Finally someone called me five full business days later and said they were ready to start on the sunroof estimate. It took five days to do nothing! OKC VW did NOTHING but try to upsell me on bogus repairs. I picked it up the next day. They didn't even do the oil change! I paid $60 for Uber rides, missed four hours of work, all so OKC VW could try to upsell me on bogus services. Rocky wouldn't even come out to see me when I picked up the car. One word defines this dealership: GREED! It's hard to fairly rate Rocky since he's just a pawn in a system designed to rip off people who aren't familiar with car maintenance and repair. More