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Rocio Medina
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Rocio Medina
Finance Manager
Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
4001 Milton Ave
Janesville, WI 53546
67 Reviews
Se Habla Espanol! I'm a truck gal. I. Love. Trucks. One of my favorite things to do with my family is traveling to try new food!
Read moreIndustry Experience
7 yrs, 4 mos
Languages Spoken
Spanish
67 Reviews
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67 Reviews of Rocio Medina
February 12, 2025
I had a great experience at this dealership. Welcoming, great customer service, good to work with. Welcoming, great customer service, good to work with. More
by GM2VW
Verified CustomerOther Employees Tagged: Jackson Ratcliff
February 09, 2025
Kept good contact and were able to work with to compromise the price. Finalizing the paperwork work For the most part very well compromise the price. Finalizing the paperwork work For the most part very well More
by SDIGIPHOTO
Other Employees Tagged: Eric Schuhmacher, Ethan Colville
February 04, 2025
Made us feel comfortable and we are returning customers and enjoy the sales of not high pressure and enjoy the sales of not high pressure More
by POUND9000
Other Employees Tagged: Jackson Ratcliff, Randy Ludlum, TJ Robinson, Nathan Diederich, Brady Jensen
February 04, 2025
Made us feel comfortable and we are returning customers and enjoy the sales of not high pressure and enjoy the sales of not high pressure More
by POUND9000
Other Employees Tagged: Jackson Ratcliff, Randy Ludlum, TJ Robinson, Nathan Diederich, Brady Jensen
January 31, 2025
Great experience to purchase my first ever EV. The 2024 VW ID.4. Rocio was great The 2024 VW ID.4. Rocio was great More
by ID.4 Deal
Other Employees Tagged: Jackson Ratcliff, JJ Janecek, TJ Robinson, Jericho Verriden, Nathan Diederich, Jeramie Chowaniec, Brady Jensen, Cristian Reyes, Don Chesebro
January 26, 2025
I would highly recommend working with Cristian and Brady. They are extremely helpful and straightforward with every step of the process. They are extremely helpful and straightforward with every step of the process. More
by MPSAVASKE
Other Employees Tagged: Patrick Dietschweiler, TJ Robinson, Jericho Verriden, Ryan Arkens, Brady Jensen, Nick Arneson, Cristian Reyes, Don Chesebro
January 24, 2025
We found the vehicle through CarGurus. The process was, with the exception of a miscommunication on one payment type accepted, very straight forward. Jeremiah was very real and easy to wor The process was, with the exception of a miscommunication on one payment type accepted, very straight forward. Jeremiah was very real and easy to work with. As we were driving a couple of hours, it required some flexibility, and Jeremiah was very accommodating. We were treated very respectfully when we arrived and throughout the process. Rocio in the financial department was especially lovely and personable, and the entire purchase went smoothly. The van was in the exact shape it was advertised as and was a great deal. The gift we received was an unexpected bonus! I would recommend this dealership to others gladly. More
by DKHMCLINE
Other Employees Tagged: Jeremiah Jacobs
January 15, 2025
Christopher was terrific, great person,! Nathaniel was ok, seemed ok at the time of sale. The following Monday I called in at least 3 times and left Nathan a message. He did not answer or r Nathaniel was ok, seemed ok at the time of sale. The following Monday I called in at least 3 times and left Nathan a message. He did not answer or return my call. The manager seemed ok. Friendly, he wanted the sale . More
by LSTEGALL34
Other Employees Tagged: Nathan Diederich, Eric Schuhmacher, Christopher Kennedy
January 10, 2025
I recently purchased two vehicles from Ethan at Boucher Jeep, and the experience was excellent! From start to finish, the communication was clear and consistent, and the level of service exceeded my expect Jeep, and the experience was excellent! From start to finish, the communication was clear and consistent, and the level of service exceeded my expectations. Ethan made the entire process smooth and stress-free. I highly recommend Boucher Jeep and Ethan for anyone looking for a great car-buying More
by JAMES.ERICKSON
Other Employees Tagged: Nathan Diederich, Eric Schuhmacher, Ethan Colville
January 07, 2025
Full disclosure. I need to take some responsibility in this as well as I didn't initially read over the contract when it was presented to me on 12/13 by the finance I need to take some responsibility in this as well as I didn't initially read over the contract when it was presented to me on 12/13 by the finance manager. Upon reviewing the contract in the comfort of my own home, I noticed that there were warranties added to the purchase of my vehicle totaling over $8K. Orignally discussed at the dealership, I was told that one of the warranties that were included was a GM warranty at a cost of as I was purchasing a used GMC. Stupid me. That was the first contract that was written. After noticing the discrepancies that were never discussed and added to my contract, I emailed and called the dealership for an explanation and without an explanation, they agreed to rewrite the contract. On 12/18, I drove back down to the dealership to sign the contract again removing the warranties that were outrageously overpriced and never discussed for what they truly were. On 01/07/25, I met with them yet again as they incorrectly dated the paperwork backdating the contract to the original delivery date. Apparently, it needed to be dated the day it was rewritten, WHICH I brought to the finance manager's attention while we were completing the paperwork on the second go around. Buyers - Please always review the contracts that are in front of you. I am grateful that I reviewed them. Had I not I would have been charged over 8k more than what I was expecting. More
by AinsrakPJ
Other Employees Tagged: JJ Janecek, Nathan Diederich, Eric Schuhmacher
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