Rocio Cespedes

Professional, courteous, and attentive. Consistently demonstrates respect and clear communication while maintaining a positive attitude. Provides excellent service, listens carefully to con Consistently demonstrates respect and clear communication while maintaining a positive attitude. Provides excellent service, listens carefully to concerns, and ensures every interaction is handled efficiently and with integrity. More

by GERMAN.G.DESILVA Verified Customer Verified Customer

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I love the customer service and the care Manny the manger has and always is willing to help and answers all my concerns and questions has and always is willing to help and answers all my concerns and questions More

by odalys.cabrera Verified Customer Verified Customer

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Wait time was way too long and the car was supposed to be washed and detailed which was stated in the services completed for what I payed. Other than that the service center did what was supposed to be done. washed and detailed which was stated in the services completed for what I payed. Other than that the service center did what was supposed to be done. More

by JONATHANBERRIOS585 Verified Customer Verified Customer

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The service advisor was super helpful and really made my day easy I would love to work with her again day easy I would love to work with her again More

by AAGARRIDO Verified Customer Verified Customer

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Quiero destacar la atención especial que recibo en este dealer VW SOUTH MOTOR MIAMI , espacialmente a LEONARDO CANINO Manager de ventas , por su profesionalismo y seguridad que transmite , quiero destacar dealer VW SOUTH MOTOR MIAMI , espacialmente a LEONARDO CANINO Manager de ventas , por su profesionalismo y seguridad que transmite , quiero destacar el nivel de integridad que posee VÍCTOR BRITO Manager Financista , también destacar el trabajo y la esmerada preocupación y complacencia que ofrece GERARDO , vendedor , también a la señorita KISELIS CAMPOS por su empeño en encontrar una mejor variante de seguro económico y full cover , en fin todo el personal HUMBERTO CALVO , JOANI , HELEN , gracias por tanto apoyo y complacencia , continuaré accediendo a ustedes y continuaré recomendando este dealer para mis amistades y demás personas que conozco a diario !! Excellent service at VW South Motor Miami. Special thanks to Leonardo Canino (Sales Manager) for his professionalism and confidence, Víctor Brito (Finance Manager) for his integrity, Gerardo for his dedication, and Kiselis Campos for helping me find the best insurance option. I also appreciate the support from Humberto Calvo, Joani, and Helen. Truly outstanding customer care—I will definitely keep coming back and recommending this dealer. More

by ernestsoundnino51 Verified Customer Verified Customer

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Mike is great! Great customer care and knowledgeable, thank you for always go above and beyond Great customer care and knowledgeable, thank you for always go above and beyond More

by RANIEAUTAR Verified Customer Verified Customer

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Worst dealership I have ever been to. Sold a broken car to me and now all the lights on my car are coming on, power steering went out, start stop stoped working and my car wouldn’t accele Sold a broken car to me and now all the lights on my car are coming on, power steering went out, start stop stoped working and my car wouldn’t accelerate. I haven’t have my car for 24 hours. They had me waiting for 5 hours before my credit was even ran. Definitely playing games with customers. I actually overheard someone on the phone saying “they are trying to scam me”. I also watched two couple fight and leave because of the games of the dealership. The reason the cars are cheap is because something is wrong with them . They also upcharged me. The car was 20k and I walked out paying 29k. A COMPLETE scam! STAY AWAY! More

by robertsmolly Verified Customer Verified Customer

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La experiencia fue extremadamente buena, Ignacio fue muy profesional ,atento y está muy capacitado en ventas, es una persona que transmite confianza y la necesidad de hacer negocio siempre con él. En mi exp profesional ,atento y está muy capacitado en ventas, es una persona que transmite confianza y la necesidad de hacer negocio siempre con él. En mi experiencia personal, el equipo de trabajo se ve muy unido y comprometido con el cliente. Todo en general tuvo un 10 de 10 More

by valeragil2017 Verified Customer Verified Customer

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Helen is a great representative. She is always trying to help us in any way. She is always trying to help us in any way. More

by orlando.funes23 Verified Customer Verified Customer

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Stay away from VW southmiami. Purchase a vehicle from them, 30days later engine light comes on and dealer refuses to fix. They sell defective vehicles. Goto Deer Volkswagen in Ken Purchase a vehicle from them, 30days later engine light comes on and dealer refuses to fix. They sell defective vehicles. Goto Deer Volkswagen in Kendall More

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