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Robyn ODonnell
Robyn ODonnell at Russ Darrow Metro Mazda
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Robyn ODonnell

Loyalty Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
33 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

4.8

33 Reviews

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33 Reviews of Robyn ODonnell

March 09, 2025

Dealership Rating
Employee Rating

The sales and finance did not share their numbers until I signed all documents. The dealership is bad More

by Nandakumar.belur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Noah Matson, Alejandro Noyola, Nick Mudd, Elmedin Smajic, Corey Weathers

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Mar 13, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

February 26, 2025

Dealership Rating
Employee Rating

We had the pleasure of working with Alejandro. He was intelligent, knowledgeable, and very pleasant to work with. He answered all of our questions and made a challenging (for us) process, very doa More

by Molly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Alejandro Noyola, Gwen Moore, Shaunte ONeal

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Feb 27, 2025

Russ Darrow Metro Mazda responded

Molly, thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Alejandro delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

January 24, 2025

Dealership Rating
Employee Rating

Robyn was very helpful and made the car buying process very simple. Thank you so much! :) More

by Jp Ketteman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 24, 2025

Russ Darrow Metro Mazda responded

We are very happy to hear that Robyn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

Love My Mazda, great service, Robyn did a great job. We will definitely return in the Future. More

by Carfit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 23, 2025

Russ Darrow Metro Mazda responded

It's great to hear that Robyn delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️ More

by malloryfroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola, Gwen Moore, Janea Anthony, Mickey Cascio, Jeffrey Bintzler, Milad Masoodi, Joaquin Noyola, Johnny Guillermo, Lafayette Turman

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Jan 24, 2025

Russ Darrow Metro Mazda responded

It's fantastic to hear that we provided you with great customer service, Mallory! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 22, 2025

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Employee Rating

I cannot say enough good things about this Mazda store. They were conscious of my busy schedule and made everything work. I literally love this place. More

by tdskent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 22, 2025

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

January 22, 2025

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Employee Rating

Robyn was great! !! Thank you so much for helping me and my family! You rock! More

by dustin johnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stanley Moore, Justin Pues, Santana Flower

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Jan 22, 2025

Russ Darrow Metro Mazda responded

It's great to hear that Robyn provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 22, 2025

Dealership Rating
Employee Rating

Robyn is absolutely fantastic! Thank you so much for all that do! Always willing to go above and beyond! More

by paradise8jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

My first time buying experience could not have gone better! From the moment I placed the first call, Robyn was able to answer questions that no other dealership helped me with! 100 GOLD STARS More

by Missvillegas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jan 21, 2025

Russ Darrow Metro Mazda responded

We are so glad that we had the opportunity to work with you, and that Robyn and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

Best prices in town! Very happy with my Purchase ! Will be coming back for next vehicle! More

by Dfw6130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jan 21, 2025

Russ Darrow Metro Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jalen Moore jalen.moore@russdarrow.com

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