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Robyn Burst

Overview Reviews (26) Inventory (181)

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Robyn Burst

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Robyn Burst

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.8

26 Reviews

Overview Reviews (26) Inventory (181)

Dealership Experience

5 mos

Industry Experience

6 yrs, 6 mos

Specialties & Trainings

EV's

4.8

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Robyn Burst

January 17, 2025

Dealership Rating

Employee Rating

Great service as always. Have been buying and Servicing at Colonial for almost 30 Years. Have been buying and Servicing at Colonial for almost 30 Years. More

by lgordon2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey

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Jan 18, 2025 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 11, 2025

Dealership Rating

Employee Rating

The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey

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Jan 13, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Bobbie met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 06, 2025

Dealership Rating

Employee Rating

Fast efficient. Love their shuttle service will use again for Future service needs. Recommend them Love their shuttle service will use again for Future service needs. Recommend them More

by mtw3867

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Hank Maxner, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey , Jon

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Jan 06, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2024

Dealership Rating

Employee Rating

Excellent service. Brought my car to the dealership and waited. Sevice performed in a timely manner. Brought my car to the dealership and waited. Sevice performed in a timely manner. More

by DAVIDCARLSON7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 22, 2024

Dealership Rating

Employee Rating

Entire experience was positive, professional, knowledgeable and welcoming. Robyn maintained contact, as I wondered other shops, and all work was finished on time. knowledgeable and welcoming. Robyn maintained contact, as I wondered other shops, and all work was finished on time. More

by rontorreti89793

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 22, 2024 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that Robyn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

December 13, 2024

Dealership Rating

Employee Rating

The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey

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Dec 14, 2024 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

December 12, 2024

Dealership Rating

Employee Rating

I was extremely pleased with the entire process. From setting the appointment through the Chevy app, to the human communication prior to and during my appointment to the timeliness of the work done From setting the appointment through the Chevy app, to the human communication prior to and during my appointment to the timeliness of the work done and the condition my Corvette was returned to me in. 5 Stars all the way! More

by MTorrielli

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Fahey

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Dec 13, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. Bob, Robyn, and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 10, 2024

Dealership Rating

Employee Rating

Robyn in service was great to work with and my vehicle was fixed and ready for pickup on time. was fixed and ready for pickup on time. More

by Me Rich

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. Robyn and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 01, 2024

Dealership Rating

Employee Rating

Came in with sudden issue with loud banging noise as auto went along. Greeted warmly, polite collection of facts, and arrangement to have issue investigated. Ms. Burst very professional at sorting things out went along. Greeted warmly, polite collection of facts, and arrangement to have issue investigated. Ms. Burst very professional at sorting things out and arranging to investigate via technician. Cause of issue quickly traced to bolt had punctured tire on sidewall. Plug inserted. Recommendations made upon my request. I would return to colonial for service and recommend to friends etc. Top notch operation. More

by mhzeldin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 01, 2024 -

Colonial Chevrolet responded

Thank you for the kind words for Robyn and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

December 01, 2024

Dealership Rating

Employee Rating

Service knowledge and preventative support are outstanding! The amenities of customer waiting areas can use upgrades. outstanding! The amenities of customer waiting areas can use upgrades. More

by Ag2sw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 02, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

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