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Roberto Perez

Overview Reviews (22) Inventory (438)

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Roberto Perez

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Roberto Perez

Product Specialist

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

I am in automobile sales since 1980

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not yet
rated

22 Reviews

I am in automobile sales since 1980

Overview Reviews (22) Inventory (438)

Dealership Experience

16 yrs, 10 mos

Industry Experience

44 yrs, 10 mos

Specialties & Trainings

GM Mark of Excellent Winner

not yet
rated

22 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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22 Reviews of Roberto Perez

November 25, 2024

Dealership Rating

Employee Rating

Deceptive advertising advertised a deal. When I got there everything changed. Be careful because they don’t like to honor the advertisement. Such a shame tanking advantage of people like thi When I got there everything changed. Be careful because they don’t like to honor the advertisement. Such a shame tanking advantage of people like this. No manager to honor anything. More

by evgthomas

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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Nov 28, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 23, 2022

Dealership Rating

Employee Rating

My sales Rep Roberto was attentive and fantastic at his job. Highly recommend him to anyone. job. Highly recommend him to anyone. More

by chrisla0314

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! Thanks again for the recommendation, and have an amazing day!

May 13, 2022

Dealership Rating

Employee Rating

made it easy to buy the vehicle and put in new leather quickly. Roberto was great quickly. Roberto was great More

by KERRIUTTER

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Levy

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May 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

April 25, 2022

Dealership Rating

Employee Rating

There are still policies that limit the customer's taste that determine the preference for one brand or another. the costs are high but the requirements for what is good are not fully covered (customer). that determine the preference for one brand or another. the costs are high but the requirements for what is good are not fully covered (customer). More

by GAMBOA0710

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hector Gutierrez, Mariusz "MD" Danczuk, Hederlano Oliveira, William Hodge

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Apr 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

April 08, 2022

Dealership Rating

Employee Rating

Salesman, Roberto, was great to work with. It was nice how quickly I was able to get a purchase completed. Usually it takes hours but I think we got a deal done in 15 minutes. My biggest turn It was nice how quickly I was able to get a purchase completed. Usually it takes hours but I think we got a deal done in 15 minutes. My biggest turn off on purchasing a car is definitely the purchase drama. e had none with this transaction. I hope service department is as good! More

by USCONSTRUCTION

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Apr 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Roberto, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 03, 2022

Dealership Rating

Employee Rating

I’ve been to Lou Bachrodt dealership several times and I’me happy to say I have always found their employees professional and understanding about the issues that brought me in. If I ever buy a car again I I’me happy to say I have always found their employees professional and understanding about the issues that brought me in. If I ever buy a car again I’ll only go to Lou Bachrodt. More

by RICHARDROOS295

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kenny Gillard, David Hirsch , Chris Potter, David Walters

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Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Richard, Hello, We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with our team!!!

April 02, 2022

Dealership Rating

The car was 65k they lied and scammed me to pay 91k I didn’t payed attention to it. Now I am looking for a layer didn’t payed attention to it. Now I am looking for a layer More

by rakocevic.predrag

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Billy Janetvilay

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Apr 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just looked over your paperwork. We did sell you the car for 65K plus fees and addendum. The 91k you are talking about is with interest included. After you make all your payments, your total investment will be 91K. If you would like to come in, we will be more than glad to show you ALL the numbers on your contract. Please feel free to come and see us and let us explain the contract. If you don't want to do that, then please call GM Financial and ask for a payoff. You will see it won't be for 91K, because that includes all interest.

March 24, 2022

Dealership Rating

Employee Rating

Great and honest dealer. Helped secure my vehicle with no pressure sales and efficient service once purgase decision was made... Helped secure my vehicle with no pressure sales and efficient service once purgase decision was made... More

by KERNI1285

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mariusz "MD" Danczuk , Billy vilay

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Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for buying your New Chevrolet with us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with Roberto, we are very fortunate to have him on our team!!!

February 27, 2022

Dealership Rating

Employee Rating

My sales man Roberto Perez did a wonderful job on showing us around on the cars! Great service! definitely recommended! us around on the cars! Great service! definitely recommended! More

by weidong360

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Moe Shaheen

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Feb 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

February 02, 2022

Dealership Rating

Employee Rating

Roberto was one of the most patient and knowledgeable salesman I have ever dealt with. True gentleman and truly cares about his clients!! salesman I have ever dealt with. True gentleman and truly cares about his clients!! More

by RUCINICHOLAS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Feb 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Ricardo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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