Roberto Lopez
Roberto Lopez at Lithia Nissan of Fresno
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Roberto Lopez

Product specialist

Lithia Nissan of Fresno

5580 N Blackstone Ave
Fresno, CA 93710

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7 Reviews
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7 Reviews

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7 Reviews of Roberto Lopez

December 25, 2022

Dealership Rating
Employee Rating

All I can say is all the way from the top from management to salesman there is no communication no structure and basically no people skills and if you don’t get it in writing they will lie to you!!! Never go More

by Unsatisfied customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 28, 2022

Lithia Nissan of Fresno responded

Hi, Thank you for taking the time to leave us feedback regarding your most recent visit with us. Every customer that presents us with an opportunity to earn their business deserves a five-star experience. I am sorry to hear you feel as though you did not receive that from our team. When you have a moment please reach out to me to discuss the details of this experience. Victor Ochoa vochoa@lithia.com General Sales Manager

Dec 28, 2022

Unsatisfied customer responded

In good.

June 11, 2022

Dealership Rating
Employee Rating

Dealership is unorganized and everyone you talk to will give you a different answer. Every time you go in you will be given a different value for your trade in. Stay away! More

by pgcsfg
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 30, 2022

Lithia Nissan of Fresno responded

Hello, Thank you for taking the time to leave us with your feedback. I would like to apologize for the level of communication it sounds like you are receiving from our team. I can assure you this not the five-star customer experience we strive to provide. Please feel free to reach out to me directly and I would be happy to answer any question you may have. Victor Ochoa vochoa@lithia.com General Sales Manager

Jun 30, 2022

pgcsfg responded

Why does the Nissan dealership tell me my car is worth $14,000 and the Ford dealership tell me $16,000 one day apart? My Uncle passed away and left me this car which I don’t need. The Nissan dealership says they can buy it with the paperwork I have. The Ford dealership says they can’t do it. One day apart. Please help me understand this.

September 08, 2021

Dealership Rating
Employee Rating

They help u a lot! This is the best dealer for real 😌 the guys are really good in their job! I would recommend it for real More

by Yuliana0604jpp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Murillo, Jimmy Torres

Sep 13, 2021

Lithia Nissan of Fresno responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jason Lowery- General Sales Manager

April 25, 2020

Dealership Rating
Employee Rating

Exelente todos muy amables y saben como ayudar y atender alos clientes sobre todo Jimmy Mendoza muy amable y muy buen bendedor y Carlos tambien More

by MIGUEL.PULIDO22
Recommend Dealer
Yes

Other Employees Tagged: Kamal Bahia, Filo "Carlos" Cuautle, Sergio Mejia, Jim Mendoza

Apr 30, 2020

Lithia Nissan of Fresno responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Regards, Lithia Nissan Team

March 11, 2020

Dealership Rating

Carlos Cuautle was an excellent help to us and made us feel welcomed and cared for. Abraham went above and beyond to get us approved for the truck we wanted. More

by BARAJASJULIA
Recommend Dealer
Yes

Other Employees Tagged: Robert Tucker , Abraham Santaolalla, Carlos Cuautle

Mar 12, 2020

Lithia Nissan of Fresno responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to Lithia Nissan of Fresno. We sincerely appreciate your business and hope to see you down the road.

May 02, 2019

Dealership Rating
Employee Rating

Bought my first brand new car. The sales people at Lithia Nissan were so great with me, I didnt feel pressured, I felt like they were more interested in being supportive and there t More

by MANDYLION976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Ochoa , Ruben Castano, Julio Vasquez

May 02, 2019

Lithia Nissan of Fresno responded

Hi, there! Thank you for your kind words and recommendation. We're grateful to have such a dedicated staff ready to help our customers. Again, thank you for your kind words and enjoy your new ride!

April 13, 2019

Dealership Rating
Employee Rating

Quick good Service Service in past was not do great. Service in my recent visit was superb. It was quick and very helpful thank you. Will go again. More

by ZACHARYALEE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2019

Lithia Nissan of Fresno responded

Hi there! Thank you for taking the time to write us a review. We're happy to hear about your last service trip and look forward to servicing your vehicle on your next visit!

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