11 Reviews
Write a Review11 Reviews of Roberto Hernandez
September 30, 2025
Purchasing a new car is always a big moment, and I can honestly say this experience was made exceptional by the team I worked with. From start to finish, Christian stood out for his professionalism and ge honestly say this experience was made exceptional by the team I worked with. From start to finish, Christian stood out for his professionalism and genuine approach. He asked thoughtful questions, explained everything clearly, and made the process feel smooth and supportive rather than pressured. It was clear that he not only wanted the sale to happen but also wanted me to feel confident and comfortable with my decision. The rest of the staff also made a lasting impression. The insurance representative, who mentioned he drives a Supra, was personable and easy to work with, making that part of the process straightforward. The gentleman who finalized my warranty and paperwork created an environment that was welcoming and even celebratory — he kept things light, made me laugh, congratulated me on the purchase, and turned what is often the most tedious step into one of the highlights of the day. The manager on site showed the same level of professionalism and oversight, which tied the entire experience together. This purchase was emotional for me, and what made it truly memorable was having a team that went beyond just selling a car. They connected with me on a human level, taking the time for real conversations and showing genuine support throughout the process. That kind of customer service — where people clearly enjoy what they do and care about the customer’s experience — makes all the difference. I left not only with a car I’m very happy with but also with gratitude for how I was treated. Christian and the rest of the staff deserve recognition for creating such a positive, supportive, and professional environment. More
Other Employees Tagged: Sergio Paulo Aguilar Lescaille, Riaz Ahmed, Gregory Alexis, David Gonzalez, Sergio Gonzalez, Christian Alexander Mogollon, Yorelvis Rodriguez, Juan Carlos Urrutia, Chrisandra Mogollon , Ofcourse, Christian Mogollon overall the best sale rep. And 2 other Gentlemen stood out, the young gentleman from the Insurance Department, and Gentleman that had me sign off my Contract. 10/10 Service
June 29, 2025
Do not use them for out of town purchases! !!! If you can’t physically go to the dealership then don’t buy from this dealership - find another place - take my advice they are terrible to work w !!! If you can’t physically go to the dealership then don’t buy from this dealership - find another place - take my advice they are terrible to work with. Took two months to finalize a deal and get the truck released to the transporter. Sales manager was NOT good about returning calls or texts, I can only assume that since I wasn’t in person then I wasn’t important enough. The kicker was they didn’t disclose that the truck with a blown transmission. Something I would have known if I had been an in-person shopper because it was obvious within the first mile driving the vehicle for the first time. They really pulled a fast one on this buyer and then all they had to say was “did you buy our ext warranty?” More
Other Employees Tagged: Sergio Paulo Aguilar Lescaille , Katherin Valerino Casanova
October 15, 2024
Everyone is so nice there, no bait and switch games , no crazy dealer fees , reasonable fees for titles . No hidden sticker shock, they are in the business of moving cars crazy dealer fees , reasonable fees for titles . No hidden sticker shock, they are in the business of moving cars More
Other Employees Tagged: Raul Melendez , Sebastian Fernandez
September 18, 2024
Excellent service help me out alot appreciate you all very much . Will recommend other people to your service very much . Will recommend other people to your service More
Other Employees Tagged: Juan Carlos Urrutia
August 07, 2024
I had a great experience, Harold was always send me cars to look until i found the one. to look until i found the one. More
Other Employees Tagged: Harold Castillo Acosta
June 24, 2024
Espectacular, tuve la mejor experiencia en todos los años que llevo en EEUU.No podría estar más feliz con mi compra con el trato y con todo en general, gracias que llevo en EEUU.No podría estar más feliz con mi compra con el trato y con todo en general, gracias More
Other Employees Tagged: Sergio Paulo Aguilar Lescaille, Riaz Ahmed, Jorge Alarcon, Gregory Alexis, Alejandro Alvarez, Jonathan Bocos, Alvaro Borges Sosa, Ricardo A Candelario , Davis Brito
June 24, 2024
The experience was amazing Mr Rodriguez was extremely helpful and dedicated to getting the best deal possible done helpful and dedicated to getting the best deal possible done More
Other Employees Tagged: Rene Alberto Rodriguez, Sergio Paulo Aguilar Lescaille, Riaz Ahmed, Jorge Alarcon, Gregory Alexis, Jonathan Bocos, Alvaro Borges Sosa

