Roberto Hernandez
Roberto Hernandez at Ford of Kendall

Roberto Hernandez

SALES MANAGER

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Roberto Hernandez

September 30, 2025

Dealership Rating
Employee Rating

Purchasing a new car is always a big moment, and I can honestly say this experience was made exceptional by the team I worked with. From start to finish, Christian stood out for his professionalism and ge More

by Jessica b molina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Paulo Aguilar Lescaille, Riaz Ahmed, Gregory Alexis, David Gonzalez, Sergio Gonzalez, Christian Alexander Mogollon, Yorelvis Rodriguez, Juan Carlos Urrutia, Chrisandra Mogollon , Ofcourse, Christian Mogollon overall the best sale rep. And 2 other Gentlemen stood out, the young gentleman from the Insurance Department, and Gentleman that had me sign off my Contract. 10/10 Service

Oct 03, 2025

Ford of Kendall responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

June 29, 2025

Dealership Rating
Employee Rating

Do not use them for out of town purchases! !!! If you can’t physically go to the dealership then don’t buy from this dealership - find another place - take my advice they are terrible to work w More

by alisonbrewton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sergio Paulo Aguilar Lescaille , Katherin Valerino Casanova

October 15, 2024

Dealership Rating
Employee Rating

Everyone is so nice there, no bait and switch games , no crazy dealer fees , reasonable fees for titles . No hidden sticker shock, they are in the business of moving cars More

by JALTZNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Melendez , Sebastian Fernandez

Oct 19, 2024

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 18, 2024

Dealership Rating
Employee Rating

Excellent service help me out alot appreciate you all very much . Will recommend other people to your service More

by BREEDLOVE0903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Carlos Urrutia

Sep 29, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 12, 2024

Dealership Rating
Employee Rating

Customer service was great, Roberto provided excellent customer service. I walked away happy with my car More

by rdelgado1194
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

August 07, 2024

Dealership Rating
Employee Rating

I had a great experience, Harold was always send me cars to look until i found the one. More

by barbaradiasdacosta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Harold Castillo Acosta

Aug 14, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2024

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Employee Rating

the dealer location is very convenient. However, we almost left since we had to wait for song for the finance agent. More

by DONMACWAU3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!

June 30, 2024

Dealership Rating
Employee Rating

Great service . Brought a Maxima 2016 . The interior was still like brand new . The car runs like new . Very satisfied . More

by JEFFDRE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 01, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 24, 2024

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Employee Rating

Espectacular, tuve la mejor experiencia en todos los años que llevo en EEUU.No podría estar más feliz con mi compra con el trato y con todo en general, gracias More

by CRESPOARLENE78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2024

Ford of Kendall responded

Hola, ¡gracias por su maravillosa respuesta a la calidad del servicio que brinda nuestro personal! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

June 24, 2024

Dealership Rating
Employee Rating

The experience was amazing Mr Rodriguez was extremely helpful and dedicated to getting the best deal possible done More

by dchaney88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. It is great to hear our Staff took such great care of you! We hope to see you here again!

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