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Roberto Hernandez

Overview Reviews (9) Inventory (804)

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Roberto Hernandez

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Roberto Hernandez

SALES MANAGER

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.9

9 Reviews

Overview Reviews (9) Inventory (804)

4.9

9 Reviews

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9 Reviews of Roberto Hernandez

October 15, 2024

Dealership Rating

Employee Rating

Everyone is so nice there, no bait and switch games , no crazy dealer fees , reasonable fees for titles . No hidden sticker shock, they are in the business of moving cars crazy dealer fees , reasonable fees for titles . No hidden sticker shock, they are in the business of moving cars More

by JALTZNER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Raul Melendez, Sebastian Fernandez

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Oct 19, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 18, 2024

Dealership Rating

Employee Rating

Excellent service help me out alot appreciate you all very much . Will recommend other people to your service very much . Will recommend other people to your service More

by BREEDLOVE0903

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Carlos Urrutia

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Sep 29, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 12, 2024

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Employee Rating

Customer service was great, Roberto provided excellent customer service. I walked away happy with my car customer service. I walked away happy with my car More

by rdelgado1194

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 16, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

August 07, 2024

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Employee Rating

I had a great experience, Harold was always send me cars to look until i found the one. to look until i found the one. More

by barbaradiasdacosta

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Harold Castillo Acosta

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Aug 14, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2024

Dealership Rating

Employee Rating

the dealer location is very convenient. However, we almost left since we had to wait for song for the finance agent. However, we almost left since we had to wait for song for the finance agent. More

by DONMACWAU3

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 25, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!

June 30, 2024

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Employee Rating

Great service . Brought a Maxima 2016 . The interior was still like brand new . The car runs like new . Very satisfied . Brought a Maxima 2016 . The interior was still like brand new . The car runs like new . Very satisfied . More

by JEFFDRE

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Jul 01, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 24, 2024

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Employee Rating

Espectacular, tuve la mejor experiencia en todos los años que llevo en EEUU.No podría estar más feliz con mi compra con el trato y con todo en general, gracias que llevo en EEUU.No podría estar más feliz con mi compra con el trato y con todo en general, gracias More

by CRESPOARLENE78

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sergio Paulo Aguilar Lescaille, Riaz Ahmed, Jorge Alarcon, Gregory Alexis, Alejandro Alvarez, Jonathan Bocos, Alvaro Borges Sosa, Davis Brito, Ricardo A Candelario

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Jun 25, 2024 -

Ford of Kendall responded

Hola, ¡gracias por su maravillosa respuesta a la calidad del servicio que brinda nuestro personal! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

June 24, 2024

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Employee Rating

The experience was amazing Mr Rodriguez was extremely helpful and dedicated to getting the best deal possible done helpful and dedicated to getting the best deal possible done More

by dchaney88

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rene Alberto Rodriguez, Sergio Paulo Aguilar Lescaille, Riaz Ahmed, Jorge Alarcon, Gregory Alexis, Jonathan Bocos, Alvaro Borges Sosa

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Jun 25, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. It is great to hear our Staff took such great care of you! We hope to see you here again!

June 06, 2024

Dealership Rating

Employee Rating

It has been a privilege to be a customer of Ford for so many years !!!! from day one is my first choice Good and friendly customer service . All my cars has been successful. Once again thank you for e many years !!!! from day one is my first choice Good and friendly customer service . All my cars has been successful. Once again thank you for everything ! David Gonzalez and everyone! I do hope Ford at Kendall will continue to provide excellent service. More

by CLAURENCE7114

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Rodriguez, Amy Crespo, David Gonzalez, Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith , All service dept

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Jun 12, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Roberto Hernandez

SALES MANAGER

Ford of Kendall

9 Reviews of Roberto Hernandez

Dealership Inventory (804 Vehicles)

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