Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Roberto De La Torre Guerra
Roberto De La Torre Guerra at Ford of Kendall
Refer Me

Roberto De La Torre Guerra

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

Contact Me
4.7
18 Reviews
4.7

18 Reviews

Write a Review

18 Reviews of Roberto De La Torre Guerra

September 15, 2024

Dealership Rating
Employee Rating

The Service was fast effective these guys know what they’re doing communicated to u every step of the way More

by LEROY.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Artmand Felipe, Carlos Man Fernandez Hechavarri, Rafael Mendoza

Report | Print
Sep 29, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Dealership Rating
Employee Rating

La atención es muy buena y rápida a demás tienen una sala de espera muy amplia donde puedes tomarte un café o comer algo mientras esperas tu vehículo More

by JOEMANNY1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

Report | Print
Sep 09, 2024

Ford of Kendall responded

Hola, nos alegra haber podido hacer que tu experiencia sea positiva. ¡Esperamos poder servirte nuevamente! ¡Cuídate!

August 20, 2024

Dealership Rating
Employee Rating

job was completed on time and i was walked through the process Great job and knowledge of the truck More

by Brianbram44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 24, 2024

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2024

Dealership Rating
Employee Rating

Great job Rafael Mendoza and the whole management Team at Ford of Kendall will recommend Ford of Kendall to all my Family and Freinds great job Would love to see more car shows with the free pan con le More

by PACHI37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Artmand Felipe, Carlos Man Fernandez Hechavarri, Rafael Mendoza

Report | Print
Aug 17, 2024

Ford of Kendall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 08, 2024

Dealership Rating
Employee Rating

Got it in, got it out fairly rapidly. It runs, it drives. Life is good! More

by S.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 10, 2024

Ford of Kendall responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 04, 2024

Dealership Rating
Employee Rating

Excellent work and in time all , good work for mechanic part , good prices in parts and labor More

by Estrabaopratsrobertocarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvaro Borges Sosa, Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Felix Ortega

Report | Print
Aug 14, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2024

Dealership Rating
Employee Rating

Servicio rapido eficiente. Muy facil de hacer la cita por la aplicación y tiempo de espera razonable More

by JOSE alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Rodriguez, Christopher Alvarez, Marcos Michel Bonet Jr, Temis Flores Manso

Report | Print
Aug 14, 2024

Ford of Kendall responded

Hola José, nuestro personal está dedicado a brindarles a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que pueden confiar. Si tiene alguna necesidad o pregunta adicional, estaremos encantados de ayudarlo. ¡Buen viaje!

July 31, 2024

Dealership Rating
Employee Rating

Service was friendly and the repair mechanics were awesome and work was done in a timely manner More

by GREENMONKEYMONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda

Report | Print
Aug 01, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2024

Dealership Rating
Employee Rating

Rob took great care of my vehicle. Thanks for the professional and fast turn around. More

by Robygonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto C Mesa Palomino, Robert Paul Schickman

Report | Print
Aug 02, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2024

Dealership Rating
Employee Rating

Worst service department I ever dealt with. They need customer service training. Don’t go More

by Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso , General manager

Report | Print
Jul 31, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

1
2

Dealership Inventory (804 Vehicles)

new 2024 Ford Bronco Sport car, priced at $36,921
2024 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
$36,921
View Details
used 2024 Toyota GR Corolla car, priced at $36,990
2024 Toyota GR Corolla
used
Heavy Metal exterior
Manual
All-wheel Drive
$36,990
View Details
used 2022 Toyota Camry car, priced at $22,990
2022 Toyota Camry
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive
$22,990
View Details
new 2024 Ford F-150 car, priced at $40,750
2024 Ford F-150
new
Oxford White exterior
Automatic
Rear-wheel Drive
$40,750
View Details
used 2019 Jeep Wrangler Unlimited car, priced at $35,990
2019 Jeep Wrangler Unlimited
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$35,990
View Details
new 2024 Ford Escape car, priced at $29,872
2024 Ford Escape
new
Vapor Blue Metallic exterior
Automatic
Front-wheel Drive
$29,872
View Details
View All Inventory