Roberto De La Torre Guerra
Roberto De La Torre Guerra at Ford of Kendall
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Roberto De La Torre Guerra

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.6
20 Reviews
4.6

20 Reviews

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20 Reviews of Roberto De La Torre Guerra

November 16, 2024

Dealership Rating
Employee Rating

Robert was so polite and a gentleman . Great fallow up and again a gentleman Thank you More

by Patrickgarell
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Recommend Dealer
Yes
Nov 21, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2024

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They are the worst, I brought in a 2021 f150 for an oil change and to install broken. They did a poor installing it no blinds spot light on, they are quite xxxxty over there at Kendall Ford More

by airxcellence
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Nov 08, 2024

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

September 15, 2024

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The Service was fast effective these guys know what they’re doing communicated to u every step of the way More

by LEROY.J
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Recommend Dealer
Yes
Sep 29, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

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La atención es muy buena y rápida a demás tienen una sala de espera muy amplia donde puedes tomarte un café o comer algo mientras esperas tu vehículo More

by JOEMANNY1986
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Recommend Dealer
Yes
Sep 09, 2024

Ford of Kendall responded

Hola, nos alegra haber podido hacer que tu experiencia sea positiva. ¡Esperamos poder servirte nuevamente! ¡Cuídate!

August 20, 2024

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job was completed on time and i was walked through the process Great job and knowledge of the truck More

by Brianbram44
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Recommend Dealer
Yes
Aug 24, 2024

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2024

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Great job Rafael Mendoza and the whole management Team at Ford of Kendall will recommend Ford of Kendall to all my Family and Freinds great job Would love to see more car shows with the free pan con le More

by PACHI37
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Recommend Dealer
Yes
Aug 17, 2024

Ford of Kendall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 08, 2024

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Got it in, got it out fairly rapidly. It runs, it drives. Life is good! More

by S.B
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Recommend Dealer
Yes
Aug 10, 2024

Ford of Kendall responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 04, 2024

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Excellent work and in time all , good work for mechanic part , good prices in parts and labor More

by Estrabaopratsrobertocarlos
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Recommend Dealer
Yes
Aug 14, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2024

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Employee Rating

Servicio rapido eficiente. Muy facil de hacer la cita por la aplicación y tiempo de espera razonable More

by JOSE alexander
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2024

Ford of Kendall responded

Hola José, nuestro personal está dedicado a brindarles a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que pueden confiar. Si tiene alguna necesidad o pregunta adicional, estaremos encantados de ayudarlo. ¡Buen viaje!

July 31, 2024

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Service was friendly and the repair mechanics were awesome and work was done in a timely manner More

by GREENMONKEYMONEY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Granda

Aug 01, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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