Roberto Castrodad
Roberto Castrodad at Lexus Of Sarasota

Roberto Castrodad

Service Advisor

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.7
36 Reviews

Industry Experience

18 yrs, 2 mos

4.7

36 Reviews

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36 Reviews of Roberto Castrodad

May 28, 2025

Dealership Rating
Employee Rating

DEVYN IS PROFESSIONAL, KNOWLEDGEABLE AND COURTEOUS. LEXUS OF SARASOTA IS CUSTOMER SERVICE ORIENTED AND THE STAFF EXECUTES THIS PHILOSOPHY WITH EXCELLENCE. More

by tpmcnutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2025

Lexus Of Sarasota responded

On behalf of us at Lexus of Sarasota, thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Devyn and the team. We appreciate your business and look forward to working with you again in the future - until then, let us know if there is anything we can do for you!

May 02, 2025

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Employee Rating

Austin did a great job but Sarasota Lexus was a nightmare to deal with and there warranty is an absolute joke! More

by micheee
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Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Austin Penman

April 29, 2025

Dealership Rating
Employee Rating

Horrible experience! Service is by far The worst ever! Do not buy used from this dealership! More

by micheee
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

April 22, 2025

Dealership Rating
Employee Rating

I was completely satisfied with the professionalism that Darryl Williams performed. Chuck and Kenny in the finance department were equally attentive. And provided premier customer service. More

by LENNYNTINA
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Recommend Dealer
Yes

January 10, 2025

Dealership Rating
Employee Rating

Very good and timely service. Was able to figure out what I needed. Thank you More

by Patrick.Thompson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2025

Dealership Rating
Employee Rating

I have been a customer of Lexus at this location in Sarasota for around 14 years. In fact, before I purchased this new 2025 Lexus ES 350 in Dec. I had a 2011 Lexus ES 350 that was still in excellent sh More

by SBRINKMAN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Williams, Kenny Clark , Jenny Bethell

December 25, 2024

Dealership Rating
Employee Rating

Friendly, efficient service. Keep me apprised of progress on my service. I always feel as if they appreciate my business More

by WMJMORROW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Rubendunst, Jeff Gray

December 23, 2024

Dealership Rating
Employee Rating

Returned to purchase our 4th Lexus. Very happy with the team we work with. Great product, fair negotiations, super instructors (Philly), awesome Service Advisors (Roberto) and service, More

by Pam & Vic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Gruendl, Leo Brinetti

December 16, 2024

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Employee Rating

Thanks to my efforts and Lexus of Sarasota I have the car of my dreams.. More

by CARLOS110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom McOmber, Christopher Lima, Ana Lima, Kenny Clark, John Knight, Kaleb Mathis , Jenny Bethell, Todd Thoma, Carlos Villavicencio

December 06, 2024

Dealership Rating
Employee Rating

They were polite, they were helpful to our situation, and they were very friendly. They spent time making sure we were comfortable with the vehicle operations. This is my second vehicle with them and the exp More

by garbe1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Mathis

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