19 Reviews of Roberto Boratto
July 20, 2025
It’s really a pleasure to talk with Roberto, who connected with me immediately and gave me a detailed explanation of each model and showed me the deal I wanted. Thanks for his time! connected with me immediately and gave me a detailed explanation of each model and showed me the deal I wanted. Thanks for his time! More
July 17, 2025
I truly appreciate Roberto at the Mercedes dealership for stepping in when my husbands out-of-state deal was facing delays. Time was of the essence, and he understood that. He was responsive, professional, a stepping in when my husbands out-of-state deal was facing delays. Time was of the essence, and he understood that. He was responsive, professional, and got things moving quickly by connecting us with Katrina Morris in finance. Thanks to his and Katrina's speedy effort, we were able to keep the process on track and continue the process. He also followed up to make sure things were back on track. Great job and thank you, Roberto! More
Other Employees Tagged: Katrina Morris
July 02, 2025
I walked into this dealership with 0 expectations of service, as I’ve had plenty of negative experiences at dealers. Roberto connected with me immediately. Though I was dressed poorly and I communicated service, as I’ve had plenty of negative experiences at dealers. Roberto connected with me immediately. Though I was dressed poorly and I communicated that I am predominantly looking at non-luxury brands without intent to purchase today, Roberto was very kind and gave me all the time in the world to answer questions and present two vehicles of interest. I am very happy with his transparency and honesty, I am especially happy with the time and commitment provided to somebody at this juncture in the buying journey. I look forward to giving him first preference in the event I choose to purchase a Mercedes in the future. Thank you Roberto. More
June 16, 2025
Roberto at Rusnak Mercedes of Arcadia is outstanding. He’s personable, kind, and incredibly knowledgeable about the Mercedes-Benz brand. His professionalism, honesty, and friendly approach made all the d He’s personable, kind, and incredibly knowledgeable about the Mercedes-Benz brand. His professionalism, honesty, and friendly approach made all the difference—I had other options, but I chose this dealership because of him. Roberto is someone you can truly trust. More
Other Employees Tagged: Tyler Hillier
June 03, 2025
We like this dealership a lot. The service is amazing, they have a variety of autos, we have been clients for a long time. If we are looking for a automobile is the first place w The service is amazing, they have a variety of autos, we have been clients for a long time. If we are looking for a automobile is the first place we go. More
Other Employees Tagged: Sam Lee, Teh-Show Cheu , David help me with the app
June 02, 2025
I walked in search for a car Roberto greeted my family and I very polite and professional. Hands down the best car salesman I have encountered he was understanding of our needs and what I wanted. Explaine and I very polite and professional. Hands down the best car salesman I have encountered he was understanding of our needs and what I wanted. Explained everything with detail and knowledge from the sale to the actual car. Roberto was patient with me and surely was the reason for my purchase he made me feel comfortable and not pressured. If you have a chance, I highly recommend him 100 %. More
May 18, 2025
I was looking for a new car and was able to work with Roberto. He helped me find what I was looking for. He explained the details about the car very well and was polite and knowledgeable. Had a great exp Roberto. He helped me find what I was looking for. He explained the details about the car very well and was polite and knowledgeable. Had a great experience buying this car. More
May 17, 2025
This dealership is clean and professional, with courteous and attentive staff who were compassionate and patient. and attentive staff who were compassionate and patient. More
Other Employees Tagged: Billy Kwan
May 05, 2025
I recently had the pleasure of working with Roberto Boratto at Mercedes-Benz of Arcadia, and it was truly one of the most exceptional car-buying experiences I've ever had. Roberto was not only professi Boratto at Mercedes-Benz of Arcadia, and it was truly one of the most exceptional car-buying experiences I've ever had. Roberto was not only professional and courteous, but also incredibly patient and transparent throughout the entire process. His genuine investment in ensuring I found the perfect vehicle was evident from start to finish. Roberto took the time to thoroughly explain every detail, addressing all my questions and concerns with ease. His negotiation skills were impressive, securing a deal that met my needs perfectly. What truly stood out was his neutral and factual approach, avoiding any pressure tactics that often make car buying stressful. I highly recommend Roberto to anyone looking for a seamless and enjoyable car-buying experience. His dedication to customer satisfaction is unparalleled, and I am grateful for the opportunity to have worked with him. Mercedes-Benz of Arcadia is fortunate to have such a talented and customer-focused sales consultant on their team. Thank you, Roberto, for making this experience truly unforgettable! More