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Roberto Arteaga
Roberto Arteaga at Norm Reeves Honda Superstore Cerritos

Roberto Arteaga

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.5
124 Reviews
4.5

124 Reviews

Write a Review

124 Reviews of Roberto Arteaga

January 09, 2025

Dealership Rating
Employee Rating

Webt back on your word and put 300 extra miles on my car to match the oil change return mileage stated on the windshield sticke. More

by emilanopinaa41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 10, 2025

Norm Reeves Honda Superstore Cerritos responded

We appreciate you letting us know about your oil change and that you were disatisfied. To resolve any outstanding issues, please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 31, 2024

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Employee Rating

No haggling. Straight to the point. Great service. Very friendly. Frank Wong was great too. More

by Omar Dominguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Garduno , Frank Wong

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Jan 02, 2025

Norm Reeves Honda Superstore Cerritos responded

That sounds like an excellent Honda-buying experience, Omar! We want the buying experience to be straightforward and pleasant. We will pass on your compliments to Frank and hope to see you at your first service appointment. Thank you!

December 14, 2024

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Employee Rating

Muy bueno el servicio, siempre me agusto con el tratamiento y la atención que me dieron More

by miriamlilianac11477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Nuval

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Dec 16, 2024

Norm Reeves Honda Superstore Cerritos responded

¡Nos alegra saber que recibiste el trato que merecías cuando trajiste tu Honda para servicio, Miriam! Gracias por confiar en nosotros, y aquí estaremos cuando nos necesites nuevamente.

December 07, 2024

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Employee Rating

Thank you for good service you render me. Thanks and God bless 🙏 I hope to see you again More

by Hyginus Obodozie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jose Magana, Hossain Ahmed, Mazen Abdeh, Chandika De Silva, Devon Fields, Jojo Bayas, Thearon Armstead, Reza Asnashari

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Dec 09, 2024

Norm Reeves Honda Superstore Cerritos responded

What a nice review! Thanks for bringing your Honda in for service, and we will be here when you need us.

November 12, 2024

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Employee Rating

The guy that help us was nice and he explained everything the car needed. Thanks More

by mcjc7@yahoo.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Norm Reeves Honda Superstore Cerritos responded

We're glad that your service visit went so well for our Honda! It's important for us to provide quality service for our customers. Thanks for stopping by, and we'd love to work with you again!

October 31, 2024

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Employee Rating

I’ve took my car for engine light 3 or 4 times haven’t fixed spent over 2000.00 More

by martymendoaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Harris, Ray Tabatabai, Jose Magana, Hossain Ahmed, Mazen Abdeh, Jerry Gonzalez, Chandika De Silva, Jojo Bayas, Jesus Galeana

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Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We'd like to learn more about your service visits to check the engine light in your Honda, Marty. Please contact our dealership to resolve any outstanding issues. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 31, 2024

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Employee Rating

Buenos días si creó el servicio fue muy satisfactorio y la atención también estuvo excelente More

by joshtovaar12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hossain Ahmed, Jerry Gonzalez, Chandika De Silva, Devon Fields, Jojo Bayas, Thearon Armstead, Reza Asnashari, Jesus Galeana

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Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Hola Josh, ¡tu calificación de cinco estrellas realmente nos alegra el día! Demuestra que estamos en el camino correcto, y nos complace mucho saber que tu visita a nuestro concesionario fue excelente. ¡Gracias por visitarnos!

October 28, 2024

Dealership Rating
Employee Rating

Definitely recommending this dealership. My experience was was successful. Every employee was kind, generous and professional. Thank you! More

by chi62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 28, 2024

Norm Reeves Honda Superstore Cerritos responded

We're delighted that you had such a successful visit and will be recommending our dealership, chi62! Thanks for the wonderful words for our staff, and we hope to hear from you soon!

October 23, 2024

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Employee Rating

I had a great service, very fast, friendly, and helpful people. Would recommend to anyone near by. More

by mariaadiaz1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hossain Ahmed, Mazen Abdeh, Jerry Gonzalez, Chandika De Silva, Devon Fields, Jojo Bayas, Thearon Armstead, Reza Asnashari, Jesus Galeana

Report | Print
Oct 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Sounds like a great service experience, Maria! We're glad that we could provide the service that your Honda needed. Please let us know what else we can do for you. Thank you!

October 19, 2024

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Employee Rating

I lake the dealer because they have many choices and very good referrals also very good service all over in the town thank you More

by acuario_ptg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

We're so happy you had a great experience! Hope to see you again soon.

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