Robert hsu

Great dealership but need to improve in communication with customers, sales rep needs better knowledge of all aspects of the process. Hard to explain in jut a few words. with customers, sales rep needs better knowledge of all aspects of the process. Hard to explain in jut a few words. More

by ompe64 Verified Customer Verified Customer

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Titan provided very nice and efficient service for me! Very satisfied and will definitely choose Audi West Covina next time Very satisfied and will definitely choose Audi West Covina next time More

by JOAN.HSU1110 Verified Customer Verified Customer

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Both of them are very attentive and make our shopping experience super good. Thank so much. experience super good. Thank so much. More

by NM5410919 Verified Customer Verified Customer

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Working with Robert h and the rest of the Audi team was easy, friendly and quick. I will definitely refer them to family and friends. easy, friendly and quick. I will definitely refer them to family and friends. More

by hterveen Verified Customer Verified Customer

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Dealership was very professional, and the buying process was streamlined. Salesman Robert Hsu was a pleasure to do business with. Pete, the General Manager was very helpful as well. was streamlined. Salesman Robert Hsu was a pleasure to do business with. Pete, the General Manager was very helpful as well. More

by IM417MAN Verified Customer Verified Customer

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Very friendly and knowledgeable, not high pressure with sales. Took his time and worked with us to find the vehicle we wanted. sales. Took his time and worked with us to find the vehicle we wanted. More

by jab8mn Verified Customer Verified Customer

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The service was awesome, people over there is super helpful and kind. I had a really good experience helpful and kind. I had a really good experience More

by C_AMIANDREW Verified Customer Verified Customer

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Joshua was the best sells person I’ve ever had encountered. Finance department is awful bought my Audi 7/6 had a trade in and till this day 7/27 no payoff check/ACH has been received. I’ve been c encountered. Finance department is awful bought my Audi 7/6 had a trade in and till this day 7/27 no payoff check/ACH has been received. I’ve been calling finance and only get transferred to a voicemail that is full I left verbal messages and no call back, I went in the dealership and they said they email someone and would call me back and NO one has called. At this point they have breached the contract to top it off I also left a message to have the GM call and nothing . I’m stuck paying 2 car payments.. Audi West is awful when it’s comes to finance and GM helping after your purchase. But if you have to go there ask for a Joshua. More

by vbet Verified Customer Verified Customer

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Good service, waiting 90 minutes, and the car was very clean at the end. Thank you very much！ clean at the end. Thank you very much！ More

by 402801412 Verified Customer Verified Customer

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Robert is perfect I really recommend him. He is always so nice and patiently for customer. He is always so nice and patiently for customer. More

by yyn708874 Verified Customer Verified Customer

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