Robert Wright

I buy a new truck every 4 years. After the poor experience with service I will still purchase a new truck, but just not from Penske Cadillac South Bay. Service dropped the ball NO After the poor experience with service I will still purchase a new truck, but just not from Penske Cadillac South Bay. Service dropped the ball NOT taking care of the customer. More

by Beckerrei Verified Customer Verified Customer

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I stopped by Penske without an appointment because a light came on that there was a problem with my left front tire. Robert Wright, as always, was very helpful and had my tires and systems completely c light came on that there was a problem with my left front tire. Robert Wright, as always, was very helpful and had my tires and systems completely checked out. He is the BEST! More

by KATHARINECRAWLEY Verified Customer Verified Customer

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As usual, a wonderful experience at Penske Cadillac. Robert Wright is a wonderful customer service coordinator. Will return and refer them to my friends. They let you know as soon as your car is ready Robert Wright is a wonderful customer service coordinator. Will return and refer them to my friends. They let you know as soon as your car is ready and make the check out experience easy and very pleasant. More

by DNLCHAMBERS2 Verified Customer Verified Customer

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I was able to get an appointment to get my car serviced, the wait was a little long, but they gave me a rental car when I had to leave. the wait was a little long, but they gave me a rental car when I had to leave. More

by MORRISTURNER Verified Customer Verified Customer

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It was a great experience, very smooth and the employee was very helpful and kind . The process was great was very helpful and kind . The process was great More

by Ranoshghasan Verified Customer Verified Customer

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Excellent customer service from Robert Wright and the team at Penske. My car was completed in less time then estimated, and it was washed. Robert is knowledgeable, courteous and professional. team at Penske. My car was completed in less time then estimated, and it was washed. Robert is knowledgeable, courteous and professional. More

by DNHERBST Verified Customer Verified Customer

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Like always the job was done. I got a rental car and went home until it was finished. I got a rental car and went home until it was finished. More

by JBJ20 Verified Customer Verified Customer

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Hello there, I honestly don't like to right bad reviews but this dealership car service is not the best. Even i was trying to make an upgrade but sales guy have not time to explain deals. Unfortunately! but this dealership car service is not the best. Even i was trying to make an upgrade but sales guy have not time to explain deals. Unfortunately! More

by Zatouna Verified Customer Verified Customer

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The agent was great. He did a great job at letting me know about the specials and The things I need to do to repair on my car He did a great job at letting me know about the specials and The things I need to do to repair on my car More

by R40playarayy Verified Customer Verified Customer

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Had an eight o’clock appointment. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. More

by TWALKS84 Verified Customer Verified Customer

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