Robert Wells

Our sales person Blake Key was great. Got a great price on our trade and new vehicle. Would definitely recommend using Laura Ford. Got a great price on our trade and new vehicle. Would definitely recommend using Laura Ford. More

Report | Print

Advertising vehicles they don’t have and can’t get. Stop wasting my time!!!!!! Won’t shop their dealership ads any more. Stop wasting my time!!!!!! Won’t shop their dealership ads any more. More

Report | Print

Highly recommend this dealership. Five star rated. No bull, straight shooter sales. Which is what I like. Why waste my time and salespersons time. Highly recommend you ask for salesman Robert Wells. PLEA bull, straight shooter sales. Which is what I like. Why waste my time and salespersons time. Highly recommend you ask for salesman Robert Wells. PLEASE tell him Mary & Mia 🐶 referred you. High volume dealer with wide variety of choices on lot. Very fun and stress free experience. Will shop here again on my next purchase. Thanks Robert! (2020 Ford Escape AWD Hybrid-White exterior, sandstone interior.) More

Report | Print

Robert Wells was awesome! Drove away in a safe car with a fair deal in two days! Robert really went the extra mile to make it work for me! Thanks - 5 stars for sure! fair deal in two days! Robert really went the extra mile to make it work for me! Thanks - 5 stars for sure! More

Report | Print

We had a great experience while purchasing our new F-250. Our salesman Robert Wells was great to work with. Brett was quick, efficient, and explained everything thoroughly . It was definitely worth the 3 hou Our salesman Robert Wells was great to work with. Brett was quick, efficient, and explained everything thoroughly . It was definitely worth the 3 hour drive we made. More

Report | Print

Best dealer I've ever done business with. Every single salesman was friendly and sociable. Mark Brauninger was my salesman and especially very knowledgeable. Mark was the best, I drove from Northern Illi salesman was friendly and sociable. Mark Brauninger was my salesman and especially very knowledgeable. Mark was the best, I drove from Northern Illinois to buy my truck. Laura Ford had the best prices in a 500 mile radius from me. More

Report | Print

A great dealership to do business with Laurel Ford has the best selection of SUVs we found. Search online for the best price and found no one could beat their prices. Robert our salesman sh Laurel Ford has the best selection of SUVs we found. Search online for the best price and found no one could beat their prices. Robert our salesman showed us exactly what we were looking for and got us a great deal More

Report | Print

AWESOME SALES TEAM! Came late and the staff stayed so I could leave with my dream Jeep!!! Thanks so much!!! Super helpful and friendly! Everyone was so nice and answere Came late and the staff stayed so I could leave with my dream Jeep!!! Thanks so much!!! Super helpful and friendly! Everyone was so nice and answered all my questions and did everything to make sure I was able to get what I wanted. More

Report | Print

We miss west brothers! Our salesman was wonderful, profession and kind. No complaints about him whatsoever. Our complaint has to do with the gentley used vehicle we bought. Our salesman was wonderful, profession and kind. No complaints about him whatsoever. Our complaint has to do with the gentley used vehicle we bought. When it was sold to us, the keypad wasn’t working, was told at the dealership it was just the wrong key code, service department was gone, so come back for code..the code wasn’t wrong, the entire keypad needs to be replaced and they wanted $300 for that. 2 months lasted the steering rack went out, and nearly caused an accident with my 6 year old in the car, that’s another 2k dropped. When I mentioned this to the older lady at the front desk, she immediately had an attitude, belittled me, told me to be quiet SHE was talking. Rolled her eyes and was HORRIBLE to even try and have a conversation with. I asked around, and several people who work there, also agreed she has a horrible attitude. I will never purchase another vehicle from this dealership. We bought 4 from west brothers, and this was our first from “Laura” since they took over. Laura Ford, is far from what I expected, and not even close to the professionalism we were used to getting from west brothers. They told me a week ago, they would have the manager call back over the key pad to make it right. Yeah right. More

by jordan65560 Verified Customer Verified Customer

Report | Print

Bought a truck I was looking to buy a truck. Searched around for some time trying to figure out what make/model of truck to get. Found a nice black Ford F150 onlin I was looking to buy a truck. Searched around for some time trying to figure out what make/model of truck to get. Found a nice black Ford F150 online at Sullivan and went to go check it out since the year end pricing sale was rather enticing. Turns out that a 6" lift kit had been installed on that truck, not what I was looking for. Fear not, Robert swiftly found a truck with all the particular features I wanted. More

by thee_unknown2008 Verified Customer Verified Customer

Report | Print