Robert Tucker

Dishonesty is the key word for this dealer. I had a TrueCar certificate from them stating the final price of the car plus an $85 doc fee. I stated from before I showed up on their lot this plus tax and TrueCar certificate from them stating the final price of the car plus an $85 doc fee. I stated from before I showed up on their lot this plus tax and DMV fees was acceptable, but nothing else. They said they understand. When we went inside to do the paperwork, they had included LoJack and Glasscoat amongst other unwanted add ons for an addition of over$1500 to the price of the car. This is not an uncommon tactic for used car dealers, but they always take it out when I can prove a certificate. I told them I didn’t want that. I only want the deal I had a TrueCar certificate for. But they refused to remove those add ons or honor the advertised price and certificate. The “manager” even told me he doesn’t deal with TrueCar! I had certificates for 3 cars on that lot. Obviously we did not make a deal, I suggest you don’t try to deal with them either. More

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I was very happy with the service I received. Andrew my salesman was a very nice young man. I will definitely recommend Liathia Nissan. Thanks guys.. Your awesome ! salesman was a very nice young man. I will definitely recommend Liathia Nissan. Thanks guys.. Your awesome ! More

by KAREN.EARL Verified Customer Verified Customer

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Carlos Cuautle was an excellent help to us and made us feel welcomed and cared for. Abraham went above and beyond to get us approved for the truck we wanted. feel welcomed and cared for. Abraham went above and beyond to get us approved for the truck we wanted. More

by BARAJASJULIA Verified Customer Verified Customer

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When we arrived a sales rep came out & then the manager went to meet us to make sure he offered excellent service. Contract rep went into detail when forms signed went to meet us to make sure he offered excellent service. Contract rep went into detail when forms signed More

by MMGIRL44 Verified Customer Verified Customer

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Would like to thank all involved in our process to buy our Nissan Rogue, we appreciate all your help and patience, would like to thank Espy, she was great. our Nissan Rogue, we appreciate all your help and patience, would like to thank Espy, she was great. More

by DELCINED Verified Customer Verified Customer

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Sales and Price X Customer service I wanted a vehicle enough to agree to their asking price. After signing the contract I receive a phone call from the lender asking details about t I wanted a vehicle enough to agree to their asking price. After signing the contract I receive a phone call from the lender asking details about the vehicle. The car I purchased was a two seater and the details they were asking about were options like a rear entertainment system, Navigation and Bluetooth stereo. This vehicle had none of that. They also asked if had the tech package which it didn’t. All said and done they lender decided that the vehicle is not worth what the dealer is asking. So when I go to give the vehicle back they suggest picking another lender. This will not suffice because The information you are giving the lending is incorrect and adding options to the vehicle that are non-existent with the vehicle. I requested that in order to make the deal work and legitimate they would reduce the price of the vehicle and remove the options that are not equipped. I’m currently still working out a deal with the dealership and I have been in possession of this vehicle for 4 months already unable to drive the vehicle because the temporary registration has been expired for the passed two months. More

by JAY.DELGADO671 Verified Customer Verified Customer

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Most excellence experience I did not plan to buy a car the day I went in. But The salesman and manager net the criteria I put out in order to buy my car. The two of the were exc I did not plan to buy a car the day I went in. But The salesman and manager net the criteria I put out in order to buy my car. The two of the were excellent and I walked out with exactly what I wanted in a car. Great experience More

by Michael Verified Customer Verified Customer

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2012 370Z My car shut off on me in the freeway, ended up being a bad fuel pump. Lithia Nissan service took my car in and had it back to me the next day. They ev My car shut off on me in the freeway, ended up being a bad fuel pump. Lithia Nissan service took my car in and had it back to me the next day. They even went above and provided a loan vehicle for me to get around for the day. More

by JAY.DELGADO671 Verified Customer Verified Customer

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Bought a new car. I came in to talk with Ken Herzog and possibly buy a new car and I did buy one from Lithia Nissan in Fresno, my first new car ever. I came in to talk with Ken Herzog and possibly buy a new car and I did buy one from Lithia Nissan in Fresno, my first new car ever. More

by Big Whip Verified Customer Verified Customer

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Excellent Value and Excellent Staff. Leasing staff gave excellent value and excellent service. Staff accommodated the time of signing around my late work schedule. I leased the same model Leasing staff gave excellent value and excellent service. Staff accommodated the time of signing around my late work schedule. I leased the same model as I did 3 years ago. This is the best car in its class for the value. I always recommend this model and dealership to others. More

by Gregory Verified Customer Verified Customer

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