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Robert Tucker
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Robert Tucker
Associate Sales Manager
Lithia Nissan of Fresno
5580 N Blackstone Ave
Fresno, CA 93710
15 Reviews
15 Reviews of Robert Tucker
July 19, 2021
Dishonesty is the key word for this dealer. I had a TrueCar certificate from them stating the final price of the car plus an $85 doc fee. I stated from before I showed up on their lot this plus tax and TrueCar certificate from them stating the final price of the car plus an $85 doc fee. I stated from before I showed up on their lot this plus tax and DMV fees was acceptable, but nothing else. They said they understand. When we went inside to do the paperwork, they had included LoJack and Glasscoat amongst other unwanted add ons for an addition of over$1500 to the price of the car. This is not an uncommon tactic for used car dealers, but they always take it out when I can prove a certificate. I told them I didn’t want that. I only want the deal I had a TrueCar certificate for. But they refused to remove those add ons or honor the advertised price and certificate. The “manager” even told me he doesn’t deal with TrueCar! I had certificates for 3 cars on that lot. Obviously we did not make a deal, I suggest you don’t try to deal with them either. More
by Josh League
March 24, 2020
I was very happy with the service I received. Andrew my salesman was a very nice young man. I will definitely recommend Liathia Nissan. Thanks guys.. Your awesome ! salesman was a very nice young man. I will definitely recommend Liathia Nissan. Thanks guys.. Your awesome ! More
by KAREN.EARL
Verified CustomerOther Employees Tagged: Andrew Tijerina , Francisco Aldaz, Larry Kirby, Sergio Mejia, Steve Stark
March 11, 2020
Carlos Cuautle was an excellent help to us and made us feel welcomed and cared for. Abraham went above and beyond to get us approved for the truck we wanted. feel welcomed and cared for. Abraham went above and beyond to get us approved for the truck we wanted. More
by BARAJASJULIA
Other Employees Tagged: Roberto Lopez , Abraham Santaolalla, Carlos Cuautle
February 25, 2020
When we arrived a sales rep came out & then the manager went to meet us to make sure he offered excellent service. Contract rep went into detail when forms signed went to meet us to make sure he offered excellent service. Contract rep went into detail when forms signed More
by MMGIRL44
Other Employees Tagged: Dubois
January 14, 2020
Would like to thank all involved in our process to buy our Nissan Rogue, we appreciate all your help and patience, would like to thank Espy, she was great. our Nissan Rogue, we appreciate all your help and patience, would like to thank Espy, she was great. More
by DELCINED
Other Employees Tagged: Esperanza Michel , Kamal Bahia
December 23, 2019
Sales and Price X Customer service I wanted a vehicle enough to agree to their asking price. After signing the contract I receive a phone call from the lender asking details about t I wanted a vehicle enough to agree to their asking price. After signing the contract I receive a phone call from the lender asking details about the vehicle. The car I purchased was a two seater and the details they were asking about were options like a rear entertainment system, Navigation and Bluetooth stereo. This vehicle had none of that. They also asked if had the tech package which it didn’t. All said and done they lender decided that the vehicle is not worth what the dealer is asking. So when I go to give the vehicle back they suggest picking another lender. This will not suffice because The information you are giving the lending is incorrect and adding options to the vehicle that are non-existent with the vehicle. I requested that in order to make the deal work and legitimate they would reduce the price of the vehicle and remove the options that are not equipped. I’m currently still working out a deal with the dealership and I have been in possession of this vehicle for 4 months already unable to drive the vehicle because the temporary registration has been expired for the passed two months. More
by JAY.DELGADO671
Other Employees Tagged: Francisco Aldaz, Kenneth Herzog
December 05, 2019
Most excellence experience I did not plan to buy a car the day I went in. But The salesman and manager net the criteria I put out in order to buy my car. The two of the were exc I did not plan to buy a car the day I went in. But The salesman and manager net the criteria I put out in order to buy my car. The two of the were excellent and I walked out with exactly what I wanted in a car. Great experience More
by Michael
Other Employees Tagged: Jesus Murillo
October 03, 2019
2012 370Z My car shut off on me in the freeway, ended up being a bad fuel pump. Lithia Nissan service took my car in and had it back to me the next day. They ev My car shut off on me in the freeway, ended up being a bad fuel pump. Lithia Nissan service took my car in and had it back to me the next day. They even went above and provided a loan vehicle for me to get around for the day. More
by JAY.DELGADO671
Other Employees Tagged: Kenneth Herzog, Larry Kirby
September 10, 2019
Bought a new car. I came in to talk with Ken Herzog and possibly buy a new car and I did buy one from Lithia Nissan in Fresno, my first new car ever. I came in to talk with Ken Herzog and possibly buy a new car and I did buy one from Lithia Nissan in Fresno, my first new car ever. More
by Big Whip
Other Employees Tagged: Kenneth Herzog
September 06, 2019
Excellent Value and Excellent Staff. Leasing staff gave excellent value and excellent service. Staff accommodated the time of signing around my late work schedule. I leased the same model Leasing staff gave excellent value and excellent service. Staff accommodated the time of signing around my late work schedule. I leased the same model as I did 3 years ago. This is the best car in its class for the value. I always recommend this model and dealership to others. More
by Gregory
Other Employees Tagged: Kamal Bahia, Steve Stark, Noel (don't remember last name)
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