Robert Sullivan
Service Director
Mercedes-Benz of Hoffman Estates
1000 West Golf Rd
Hoffman Estates, IL 60169
Dealership Experience
31 yrs, 4 mos
Industry Experience
39 yrs, 11 mos
Languages Spoken
English
19 Reviews
Write a Review19 Reviews of Robert Sullivan
April 17, 2022
I have nothing but good things to say about this dealership. Beautifpul, spotless facility staffed with professional, smiling, friendly people! Abe Zabadneh was great! He is, literally, the best dealership. Beautifpul, spotless facility staffed with professional, smiling, friendly people! Abe Zabadneh was great! He is, literally, the best salesman I've ever met. Adjectives that describe him include: professional, knowledgeable, friendly, patient, positive, polite. He even drove me from my house to your place to retrieve my old car! Great guy. More
Other Employees Tagged: Sam Mohamed, Abe Zabadneh
July 03, 2020
Mercedes Benz of Hoffman Estates cares about it's customers I brought my car in for a service and recall, and both Robert Fragoso and Robert Sullivan were very professional, and accommodating. They took care o I brought my car in for a service and recall, and both Robert Fragoso and Robert Sullivan were very professional, and accommodating. They took care of my service needs and were very communicative during the entire service. The overall experience was above expectations. More
Other Employees Tagged: Robert Fragoso
July 03, 2020
Always stand behind their work; Bob Sullivan is a pleasure t So far the dealer"s service has keep the quality of the past owner. We hope this will continue in the future. The staff have always been very understa So far the dealer"s service has keep the quality of the past owner. We hope this will continue in the future. The staff have always been very understanding and accommodating. More
Other Employees Tagged: Omar Contreras
June 27, 2020
I recently purchased new sprinter van nothing but amazing experience I worked with 3 people best of the best from sales,finance and menager team also recently visit service department to best of the best. experience I worked with 3 people best of the best from sales,finance and menager team also recently visit service department to best of the best. Very recommended More
Other Employees Tagged: Kevin Dorsey, Mike Connolly, Michael Spooner , Piotr Siemieniuk, Bart Oborka ?????. Peter ciesielski ?????
June 26, 2020
Too long wait for advisorPart prices with labor quoted Too long wait for advisor Part prices with labor quoted over phone drastically different than actually charged Gives a feeling of being cheated not Too long wait for advisor Part prices with labor quoted over phone drastically different than actually charged Gives a feeling of being cheated not trustworthy More
Other Employees Tagged: Julio Ramirez
June 26, 2020
Premier service advisor at Zeigler, Wojciech Rogoz thank you! After every service my car comes all washed and vacuumed, reminds me of the day when I bought my car from the showroom. Great help getting me in you! After every service my car comes all washed and vacuumed, reminds me of the day when I bought my car from the showroom. Great help getting me into a loaner as well. Looking forward for the next time. Great team work Mr. Robert Sullivan and thank you for the goodwill offer! More
Other Employees Tagged: Ilona Varyshko, Wojciech Rogoz , Emily Garcia, Matthew Price
June 25, 2020
Wonderful working with Jason who arranged for car to be picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excel picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excellent follow up as always from Jason and Bob. More
Other Employees Tagged: Jason Palmer
June 17, 2020
Very expeditious group-pleasantly hospitable and overall — Better Than Terrific- Better than Terrific - Better than Terrific- Better Than Terrific -Better Than Terrific- Better Than Terrific — Better Than Terrific- Better than Terrific - Better than Terrific- Better Than Terrific -Better Than Terrific- Better Than Terrific More
Other Employees Tagged: Jose Garcia, Tom May, Tim McGrath , Mike Perez, Dimitri Psihogios
June 16, 2020
Waiting now for 2days and no answer yet to things that were missing on the car I bought very very slow on answering my phone calls say they will get back to me and they DON’T one place says it’s certified were missing on the car I bought very very slow on answering my phone calls say they will get back to me and they DON’T one place says it’s certified next place it doesn’t More
Other Employees Tagged: David Bennett, Tom May, Charlie Trauscht