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Robert Solis

Overview Reviews (52) Inventory (195)

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Robert Solis

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Robert Solis

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

52 Reviews

Overview Reviews (52) Inventory (195)

4.9

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Robert Solis

January 21, 2025

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Employee Rating

Appointment was easy to make on line and Robert was helpful answering any questions that I had. Service was quick and as advertised. Mr. Solis made this a pleasant experience. helpful answering any questions that I had. Service was quick and as advertised. Mr. Solis made this a pleasant experience. More

by may271941

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 20, 2025

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I have always had great service every time I needed it. People are friendly & professionals. People are friendly & professionals. More

by carol-compton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia

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Jan 21, 2025 -

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

January 20, 2025

Dealership Rating

Employee Rating

Everyone was courteous and professional. Work on vehicle was done in a timely manner. Waiting area was spotless. Work on vehicle was done in a timely manner. Waiting area was spotless. More

by jbeanz74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

January 18, 2025

Dealership Rating

Employee Rating

Every person we worked with at Germain Honda in Surprise was amazing, especially Colin McEuen and Robert Solis. I can’t recommend this dealership enough!! was amazing, especially Colin McEuen and Robert Solis. I can’t recommend this dealership enough!! More

by LAURAM0616

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen

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Jan 20, 2025 -

Germain Honda of Surprise responded

Thank you for leaving our team this positive review! We are pleased to know that they took great care of you throughout your visit! If there is anything more that they or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new Honda! Best Regards, Sassha Motz General Manager

January 17, 2025

Dealership Rating

Employee Rating

Very helpful and knowledgeable. Has good personalty and polite. Would definitely ask for him in the future. Has good personalty and polite. Would definitely ask for him in the future. More

by gypsyjb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on our team. We truly appreciate hearing from people who have been helped by our amazing staff. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

January 16, 2025

Dealership Rating

Employee Rating

We have had nothing but great service here. Always on time and you are made to feel like you are the only customer. Love this dealership. Always on time and you are made to feel like you are the only customer. Love this dealership. More

by bfrg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andree Khaziran

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Jan 17, 2025 -

Germain Honda of Surprise responded

Your complete satisfaction is the focus of our team here at Germain Honda of Surprise. We are happy to know that our team was able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

January 14, 2025

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Employee Rating

Robert Solis did good communicating with a Hearing Impaired individual. ( I am very Hard Of Hearing ). Treated with respect. Impaired individual. ( I am very Hard Of Hearing ). Treated with respect. More

by jmberrymanaz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2025 -

Germain Honda of Surprise responded

Our goal is to ensure every guests receives a quality and caring experience. Thank you for letting us know that Robert delivered this experience to you. Best Regards, Sassha Motz General Manager

January 14, 2025

Dealership Rating

Employee Rating

It was clean, staff was friendly and kept me informed with issues on my car with issues on my car More

by jclabaugh15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2025 -

Germain Honda of Surprise responded

Thank you for leaving our service team this kind review. They work hard to ensure our guests receive only the best in customer care. Best Regards, Sassha Motz General Manager

January 13, 2025

Dealership Rating

Employee Rating

Robert Solis was very friendly I am very satisfied with his performance Thank you Grace his performance Thank you Grace More

by graceliz88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2025 -

Germain Honda of Surprise responded

We appreciate you taking the time to leave Robert this positive feedback. Best Regards, Sassha Motz General Manager

January 10, 2025

Dealership Rating

Employee Rating

Honda was busy on safety recalls on the 24' Civic models, and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! More

by Jeremy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2025 -

Germain Honda of Surprise responded

Thank you for leaving Robert this 5-star review! We are so glad that he could get you and your automotive needs seamlessly taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

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