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Robert Smith
Robert Smith at Keffer Chrysler Jeep Dodge Ram
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Robert Smith

Customer Relations Director

Keffer Chrysler Jeep Dodge Ram

8214 E Independence Boulevard
Charlotte, NC 28227

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5.0
10 Reviews

BIRTHPLACE: BENTON, AZ PREVIOUS OCCUPATION: CUSTOMER RELATIONS MANAGER HOBBIES: TRAVELING WITH MY HUSBAND AND FRIENDS, TRYING NEW RESTAURANTS, FINE DINING, GOING TO THE MOVIES, CONCERTS/MUSIC AKA KELLY CLARKSON FAVORITE THING ABOUT WORKING AT KEFFER CDJR: EVERYONE IS SOOOOO NICE AND HAVE ENBRACED ME AS ONE OF THEIR OWN. IT'S TRULY A FAMILY HERE. FAVORITE MOVIE(S): TOP GUN, WONKA, THE GREATEST SHOWMAN, JUST TO NAME A FEW

Dealership Experience

1 yr

Industry Experience

9 yrs, 4 mos

Languages Spoken

English English

5.0

10 Reviews

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10 Reviews of Robert Smith

February 29, 2024

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Employee Rating

It was so lovely dealing with somebody who cared. Robert Smith was so helpful and answered all my questions. I will definitely recommend this dealership. To all my friends More

by Mrs Duncan
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Recommend Dealer
Yes
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Mar 05, 2024

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! We are very happy to hear that Robert could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

February 24, 2024

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Robert Smith was easygoing and a pleasure to work with. Excellent customer service; would highly recommend! More

by morganjmcd
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Yes
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Feb 28, 2024

Keffer Chrysler Jeep Dodge Ram responded

Morgan, we cannot thank you enough for your wonderful review of Keffer Chrysler Jeep Dodge and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 23, 2024

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Robert is great and love helping people and staff. You are lucky to have such a caring person on your staff.. More

by bigjim
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Yes
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Feb 27, 2024

Keffer Chrysler Jeep Dodge Ram responded

It is great to hear about your recent service experience, Jim. I will certainly pass on your feedback to Robert as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 23, 2024

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Great customer service will definitely do business here in the future amazing experience great selection More

by markamymcdonald76
Recommend Dealer
Yes
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Feb 28, 2024

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback, Mark. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the rest of our team. Please let us know if we can ever help you in the future. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

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Top-notch dealership with the best people that are knowledgeable and friendly. I will recommend this dealership to everyone I know. Thank you again for an excellent car buying experience. Robert Smith More

by Becks10
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Yes
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Feb 27, 2024

Keffer Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

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Thank you Robert Smith and your team for all the support and work helping me get the car if my dreams. Everyone was nice and helpful. More

by Terry977
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Recommend Dealer
Yes

Other Employees Tagged: Rick Trinkl, Cyn Morales, Brian Johnson, Aaron Westphal , Chris Brannon, Deon Damon

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Feb 27, 2024

Keffer Chrysler Jeep Dodge Ram responded

Terry, I am ecstatic to hear you were able to purchase your new car! At Keffer Chrysler Jeep Dodge, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

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Oh my word, I just love Mr Robert! He was such a pleasure working with. I could talk to him for days!! He treated me like family! Couldn’t ask for a better person at Keffer Chrysler Do More

by basilnichole
Recommend Dealer
Yes
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Feb 27, 2024

Keffer Chrysler Jeep Dodge Ram responded

Nichole, thank you so much for taking the time to share your kind words about your experience at Keffer Chrysler Jeep Dodge! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

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Working with Robert and this dealership was a breath of fresh. Straight forward, ease of agreement and a great new Jeep! Thank you Robert!! More

by Rich
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richie Carter

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Feb 27, 2024

Keffer Chrysler Jeep Dodge Ram responded

Rich, our willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! We look forward to seeing you again soon. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

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Has a lot of vehicles to pick from and reasonably priced friendly people very helpful More

by cathycawthon8
Recommend Dealer
Yes

Other Employees Tagged: Robert smith

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Feb 27, 2024

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review, Cathy! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

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Employee Rating

Everyone was so friendly! However Robert takes the cake incredibly personable, responsive, and went above and beyond to help me. More

by Onehappycustomer
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Trinkl , Timothy Abram, Hugo Calderon, Richie Carter, Jacob Cowen, Julie Lopes-Cerame

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Feb 27, 2024

Keffer Chrysler Jeep Dodge Ram responded

Thanks for your perfect review! I'm glad to hear that our team was friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Rick Trinkl | General Manager | 980-304-1918

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