Robert Smith
Robert Smith at Southern Hyundai Newport News
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Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Robert Smith

March 11, 2025

Dealership Rating
Employee Rating

The dealership has excellent customer service. I did not have to wait a while for services done to my car. More

by Kiaraford12
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Recommend Dealer
Yes

Other Employees Tagged: Chris House

February 22, 2025

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Efficient, no nonsense, great service. Jeff is always very helpful and he was able to fit me in with no issues. More

by navyitc
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

February 15, 2025

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Larry was excellent in handling my Tuscon and having the radio/ display panel fixed. He called 3x's to assure me that the job would get done quickly. Thank you,Larry!! More

by OBXSURFRYDER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado , Larry

January 31, 2025

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Unacceptable service. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. More

by Mark
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derrick Phillips

January 26, 2025

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Employee Rating

Took 3 and 1/2 hours and charged 400 for 1 tire replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and More

by connormware
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Workmanship
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Recommend Dealer
No

January 22, 2025

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The team at Southern Hyundai is an excellent team always providing high-quality service and are efficient as well as they are timely. No stress. More

by marlrhim
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Recommend Dealer
Yes

January 22, 2025

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Thank you All for the outstanding service and customer care provided to me and my vehicle. Your outstanding service is one to emulate!!!!! More

by HASSIE11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, jeffrey moien

Jan 24, 2025

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 15, 2025

Dealership Rating
Employee Rating

Larry provided courteous answers and service I will reserve my opinion on the repair until after a period of time More

by PIPERREALTOR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips

December 28, 2024

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Outstanding, kind, good explanations, called me at home in off hours. Amazing customer service. I give them the best rating available AND then some!! More

by SUE.SAUNDERS1950
Service Price Transparency
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Recommend Dealer
Yes

December 27, 2024

Dealership Rating
Employee Rating

Jeff was simply amazing. He assisted me every step of the way. Thank you, Jeff! More

by empoweredfoundation17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

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