225 Reviews
Write a Review225 Reviews of Robert Simmons
November 15, 2024
Robert Simmoms is a Fantastic Service Manager! His outstanding customer service upbeat and positive attitude shined through and was most impressive as well. Robert is clearly well versed on all as His outstanding customer service upbeat and positive attitude shined through and was most impressive as well. Robert is clearly well versed on all aspects of vehicle repairs and service. More importantly, he ensured I was well informed of all the maintenance requirements and recommendations needed to ensure my vehicle remained in "Top Running Condition". In addition, I was extremely impressed with Jaden the young mechanic who performed all the repairs on my vehicle. When I spoke to Jaden he explained in detail what repairs he was going to perform and assured me all the repairs would be completed with the utmost care and precision, and that I would not be disappointed. It is clearly evident that my Service Advisor Mr. Robert Simmons and Jaden takes tremendous pride in their jobs and are willing to go "The Extra Mile" to ensure my complete satisfaction. Both of these Outstanding individuals are a credit to the Bill Ray Nissan Family and deserves special recognition for a "Job Well Done" and for truly " Making My Day'! Please don't hesitate to recognize these Most Impressive individuals!!! Sincerely, Michael Marino 757-672-7340 More
Other Employees Tagged: Jaden ( Outstanding Mechanic!)
November 11, 2024
The customer service I received over the phone with the service advisor made me uncomfortable and angry. I do not plan on coming back to this dealership ever again for any car repairs. service advisor made me uncomfortable and angry. I do not plan on coming back to this dealership ever again for any car repairs. More
Other Employees Tagged: JD McClean, Juan Mahoney
November 09, 2024
I was welcomed with friendly worker Everything was explained to me in professional manner. My problem was resolved fast and I got out very satisfied. I will continue to come to you. explained to me in professional manner. My problem was resolved fast and I got out very satisfied. I will continue to come to you. More
Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Darryl Driver, Juan Mahoney , Anthony Conley
November 02, 2024
The service advisor that I was scheduled to meet was unavailable when I arrived for my appointment and Robert Simmons observed me waiting and came to get my process started and get my Rogue serviced. He unavailable when I arrived for my appointment and Robert Simmons observed me waiting and came to get my process started and get my Rogue serviced. He was very professional, friendly and informative throughout . He made the entire process a good experience. More
November 02, 2024
VERY PROFESSIONAL AND FRIENDLY. WOULD RECOMMEND THIS DEALER TO ANYONE LOOKING TO PURCHASE A NEW OR USED CAR. WOULD RECOMMEND THIS DEALER TO ANYONE LOOKING TO PURCHASE A NEW OR USED CAR. More
Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Darryl Driver, Juan Mahoney , Anthony Conley
October 31, 2024
Everyone was absolutely helpful and diligent and their work and here to help and accommodate me and my eight month old child while we waited they were kind enough to lend me their phone charger work and here to help and accommodate me and my eight month old child while we waited they were kind enough to lend me their phone charger More
Other Employees Tagged: Kim Ellis, Tony Carcamo, CJ Smith , Toledo
October 30, 2024
The reception was awesome. All my information was ready and in place. Because I wasn't waiting, I was given all the information when I was ready to leave. All my information was ready and in place. Because I wasn't waiting, I was given all the information when I was ready to leave. More
October 25, 2024
Service completed in reasonable time, and with professionalism. Recommendations were appropriate and not oversold. Very happy customer professionalism. Recommendations were appropriate and not oversold. Very happy customer More
Other Employees Tagged: Kim Ellis, Zachary Dambaugh, Tony Carcamo, Darryl Driver, Joseph King, Juan Mahoney , Anthony Conley