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Robert Simmonds
12 Reviews
Dealership Experience
11 mos
Industry Experience
8 yrs, 6 mos
Languages Spoken
English
12 Reviews
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12 Reviews of Robert Simmonds
May 31, 2025
Paul was very nice, he helped us getting a great qx60. Got everything done quickly. Highly recomended!!! Got everything done quickly. Highly recomended!!! More
by my.nguyen241291
Other Employees Tagged: Paul Washington
May 28, 2025
Car buying has been so smooth and quick! Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you need to make the wait at the dealership pleasant! More
by Kiran M
Other Employees Tagged: Al Conkleton, Andy Beiriger
Verified CustomerMay 23, 2025
Crest has excellent customer service and outstanding maintenance department. I have been a client over decade now have had only positive experience with any department of this dealership. Highly recomme maintenance department. I have been a client over decade now have had only positive experience with any department of this dealership. Highly recommend. More
by DARYA.BECHTEL
Other Employees Tagged: Asad El Wir, Andy Beiriger , Troy Dunn, Dustin Sparkawk
May 19, 2025
I now have 2 Infinity QX60s and I’m proud of both. I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews fo I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews for them all. Every time I’ve taken my car to Crest, I’ve been glad I did. They may not be the cheapest service option around but the extra cost is well worth the peace of mind I get knowing the work is being done correctly and in the off chance of any mistakes, they warranty their work. Crest Infinity is now the only place I will take my Infinities for service. I highly recommend Crest Infinity for all maintenance and repairs. More
by RALS69
Other Employees Tagged: Andy Beiriger, Braeden Breysacher , Randy Nabors
May 18, 2025
Great experience. Al is a pleasure to work with - personable, friendly, professional. Kayla was also a huge help in the finance department. Smooth process, good people Al is a pleasure to work with - personable, friendly, professional. Kayla was also a huge help in the finance department. Smooth process, good people More
by DeKarasick
Other Employees Tagged: Al Conkleton , Kayla- finance
May 03, 2025
Crest is the best dealership ever, great products, service and people, love that place!! We will always support Crest. service and people, love that place!! We will always support Crest. More
by DGOLOB21
Other Employees Tagged: Tux Browning, Richie Naciri, Andy Beiriger, Myles Bates , Tim Key, Tim Walker, Randy Nabors
April 23, 2025
I love coming to Crest. The staff is always super friendly and service is great. The team works really hard to make my experience super and I always leave happy with the ser The staff is always super friendly and service is great. The team works really hard to make my experience super and I always leave happy with the service provided. More
by WENDYMILES2018
April 22, 2025
I service my car with this agent all the time and shows great professional aways great professional aways More
by CHINELOKING
Other Employees Tagged: Richie Naciri
April 19, 2025
Rob Simmonds sent an e-mail in response to mine, Mr. Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled the financing and Miles delivered the car bow and all (!) and explained how things worked. David really helped me. He showed me the cars I was interested in, answered all my questions, demonstrated the car to me, discussed the pricing and finished the agreement. He was patient throughout and flexibly scheduled the delivery and payment. Miles was terrific during all my meetings with him. He met me each time I arrived at Crest, stopped by to inquire how things were going, and delivered my car in a celebratory way. Mr. Hernandez was professional, explained all the paperwork, walked me through the financing, allowed me to adjust some terms, and encouraged me to buy the protection package. This is an example of perfect coordination among several employees with different responsibilities who worked together to quickly find me a replacement car and deliver it as fast as possible. The car is immaculate, so there are a lot of other Crest employees who deserve lots of credit as well. Companies struggle today to actually serve their customers. Crest proved it is possible. The rest are still failing to do the basic: meet their customer's needs. Miles even arranged for Enterprise to pick up my rental car saving me that inconvenience. My G37, which I loved and which had NO issues during my ownership was destroyed by a red light runner at an intersection in Plano . Crest stands out as the single most helpful, supportive, and enjoyable experience since the airbag blasted me in the chest. My thanks to David, Miles, Rob, Mr. Hernandez, Mr. Brosin and all those who certified and immaculately serviced this car. Infiniti is the best - G35, G37, to Q50 I never even considered another car company. Crest certainly has put a true customer service organization together. David gave me a Masters hat as well. Thank you all for my new RED Q50, Robert Hill More
by BOBHILLONE
Other Employees Tagged: Miles Means, David Whyte , Mr. Brosin sent me a note at the start replying to an inquiry made. Mr. Hernandez professionally handled the financing.
