Robert Poland

Dealer Finance department charged me a pretty penny for a 3rd party complete vehicle coverage extended warranty. AC doesn't work. Dealer is asking for a diagnostic fee and stating the warranty will not cov 3rd party complete vehicle coverage extended warranty. AC doesn't work. Dealer is asking for a diagnostic fee and stating the warranty will not cover the repair. Horrible Customer Service. Stay AWAY UNLESS YOU LIKE GETTING RIPPED OFF. More

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We reached a compromise After quite a bit of back and forth, I reached a compromise with Robert Poland the GM. As a courtesy that I appreciated, he let me keep the loaner van After quite a bit of back and forth, I reached a compromise with Robert Poland the GM. As a courtesy that I appreciated, he let me keep the loaner van until we returned from vacation. More

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Great service You won't be disappointed with the service. I waited for my car. It was a pleasant place to wait. TV, newspapers, coffee, and bagels were there for th You won't be disappointed with the service. I waited for my car. It was a pleasant place to wait. TV, newspapers, coffee, and bagels were there for the taking. More

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Quick service. Fast and easy. Hospitable. No drama. No extra hidden fees. In and out in 30 minutes for oil change and tire rotation. Would recommend. Will be going back for next oi Hospitable. No drama. No extra hidden fees. In and out in 30 minutes for oil change and tire rotation. Would recommend. Will be going back for next oil change. More

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Great Dealership My wife and I have been dealing with VIP Honda sales and service since November of 1989, and never had a problem, they have always been accomodating My wife and I have been dealing with VIP Honda sales and service since November of 1989, and never had a problem, they have always been accomodating and helpful. 25 Years is a long time, and if there ever was any issue, they were always willing to work with us to resolve it.. More

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