Robert Phillips
Robert Phillips at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Robert Phillips | Page 4

Salesperson

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

Contact Me
4.2
67 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

Specialties & Trainings

Presidents Club and Chrysler Certified

4.2

67 Reviews

Write a Review

67 Reviews of Robert Phillips

May 21, 2021

Dealership Rating
Employee Rating

Did not disclose it was a rental even when we asked directly. Carfax found in back seat pocket after sale. Minimal response to concerns with non disclosure that car was a previous rental, no owners m More

by Red
Customer Service
Friendliness
Price
Recommend Dealer
No

May 14, 2021

Dealership Rating
Employee Rating

They did a great job from beginning to end. Great test drive, fast paper work, and great explanation of all the features of the new vehicle. More

by hinz12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

May 12, 2021

Dealership Rating
Employee Rating

This is the third vehicle I have purchased from this dealership, I have always had wonderful luck. They always do their best to get me the best deal for my purchase. This time I worked with Bob, process More

by Rjlainberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Malloy

May 13, 2021

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

January 05, 2021

Dealership Rating
Employee Rating

Robert was very informative about the various features of each model. He was very informative and thorough when discussing the features on my new car. Jeremy explained all the paperwork very well and explain More

by catamurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olson, Tom (manager)

September 22, 2020

Dealership Rating
Employee Rating

Great People to work with! No pressure and very Great People to work with! No pressure and very informative. I would be happy to work with this this group again. Great overall buying experie More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joulian Gomez, Jason Malloy

Sep 22, 2020

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

September 18, 2020

Dealership Rating
Employee Rating

This is the fifth vehicle we’ve purchased from Russ Darrow because of the customer service and service on our vehicles. We will always purchase our vehicles through Russ Darrow More

by John4780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joulian Gomez

Sep 18, 2020

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for the review, we appreciate your business!

September 15, 2020

Dealership Rating
Employee Rating

Jason and Bob treated me great! Best car buying experience I’ve had in 40 years. Got me in a newer and better vehicle at the same monthly payment I was paying for my 3 year old car. Wholeheartedly More

by stephen cardwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Malloy, Julian in finance

Sep 15, 2020

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for the great review. Hope you enjoy your new Ram truck!

August 17, 2020

Dealership Rating
Employee Rating

Fantastic customer service, knowledgeable sales staff, nothing but friendly employees. They will work hard to ensure you get the best possible service and the best pricing possible for your trade in ad we More

by Luke
Recommend Dealer
Yes

Other Employees Tagged: Joulian Gomez

Aug 17, 2020

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for the great review, we appreciate your business!

July 26, 2020

Dealership Rating
Employee Rating

As always, we had a great experience with Bob and Joulian. They make it easy to keep coming back! Super happy with the car Bob found for our youngest daughter! And we owe Joulian for taking a few ext More

by Lkbcmshepard5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joulian Gomez

Jul 27, 2020

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks again for the repeat business and your review. We appreciate your business!

June 04, 2020

Dealership Rating
Employee Rating

This was easily the smoothest car-buying transaction we’ve ever had. Bob assisted us today, and he was knowledgeable and a pleasure to work with. We love our new Rubicon, and we enjoyed the overall ex More

by Nisie
Recommend Dealer
Yes
Jun 04, 2020

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the review, enjoy your Wrangler! We appreciate your business!

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