Robert Novotny
Robert Novotny at Concordville Subaru

Robert Novotny

Sales & Leasing Specialist

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
37 Reviews

West Chester resident for 35 yrs.,rescue pup owner,support The ASPCA

Dealership Experience

8 mos

Industry Experience

54 yrs, 1 mo

4.9

37 Reviews

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37 Reviews of Robert Novotny

June 25, 2025

Dealership Rating
Employee Rating

Despite living walking distance from a different Subaru dealer for years, I have always and will continue to make the trip out to Concordville Subaru. The staff here is kind, honest, and always helpful. More

by lizfago
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo, Matt Tannery

Jun 26, 2025

Concordville Subaru responded

Glad to hear we're worth the trip for you! Now that you're part of our dealership family, you're always welcome back. You can count on us for great cars, amazing service, and help with whatever your automotive needs may be!

June 21, 2025

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Bob was the most helpful, kind, and genuine car salesman we have ever dealt with! He truly ensured that I found the car that was perfect for me and had everything I wanted. Thank you Bob! The whole buying p More

by mmoore2240
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk

Jun 23, 2025

Concordville Subaru responded

Five stars? You just made our whole week, and it's only just begun! Thank you for choosing us, and please know you’re always welcome here. Let’s keep in touch- bring your car to our service center and we'll keep it in top shape!

May 30, 2025

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What a great experience! Not the closest Subaru dealer to us at all, but totally worth the trip. No nonsense or games. We wanted to buy a car, they sold us the car we wanted. More

by abn
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Recommend Dealer
Yes
May 30, 2025

Concordville Subaru responded

We're thrilled to hear that we proved to be worth the trip! You shouted out so many amazing superstars here: brilliant Bob, great Greg, cool Keith, and smart Suzanne! We appreciate all the kind words and are so glad you had a six-star experience at Concordville Subaru.

May 28, 2025

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Our salesman (Bob) and manager (Matt) made the experience of buying a used car pleasant and worry free. This was one of best experiences I have had buying a car. I would recommend this dealership to prospect More

by HJH
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Recommend Dealer
Yes

Other Employees Tagged: Matt Tannery

May 29, 2025

Concordville Subaru responded

That's what great teamwork can get you! Between Bob and Matt's combined expertise, we're sure that your time with us was streamlined and simple. Congrats on your new-to-you car, too! If there's ever anything else you need, we're happy to help out.

May 27, 2025

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The initial sales rep bungled things so badly that I wrote the next morning to the general manager, operations manager, and sales manager to make them aware of the situation. Operations Director Moe Lar More

by dorothyverdon
Sales Price Transparency
Recommend Dealer
Yes
May 28, 2025

Concordville Subaru responded

Congrats on your new Subaru, Dorothy! We're thrilled to hear you are driving the car of your dreams thanks to Moe and the team. Now that you're out on the road, where will you go first? Tell us all about those adventures when you visit our service center; we'll see you then!

May 24, 2025

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The staff was very friendly and helpful! I was able to find what I was looking for. More

by bri31696
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Recommend Dealer
Yes
May 27, 2025

Concordville Subaru responded

Your 5-star rating just made our day! We’re honored you chose us and even happier that your experience went so well. Keep us in mind for anything you need—big or small.

May 24, 2025

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We couldn’t ask for a better experience. From the minute we pulled into the parking lot we were greeted by experts who helped us find the car we wanted. A big shout out to Bob, John and Matt More

by Karen.O
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Recommend Dealer
Yes

Other Employees Tagged: John Shields, Matt Tannery

May 27, 2025

Concordville Subaru responded

Congratulations on your new-to-you Subaru, Karen! We're glad to hear that Bob, John, and Matt all made your time with us so much easier. Thanks for the awesome review! We're looking forward to seeing you again at our service center.

May 17, 2025

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Great car buying experience! Friendly, knowledgeable staff made the process smooth and enjoyable. Highly recommend this dealer More

by SK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk

May 19, 2025

Concordville Subaru responded

Thanks a ton for the glowing rating! Our team works hard to make every visit top-notch, and it means a lot to hear we delivered. Stop by again soon — we’ll be ready to assist!

May 12, 2025

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Purchased my first Subaru today. I was very pleased with Bob. He took his time. Was not a pushy salesman. Asked the right questions, what was important to me. Interacted with a perso More

by skheckert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2025

Concordville Subaru responded

Your first Subaru is worthy of a big celebration! Congratulations! As we're sure Bob showed you, there's plenty to look forward to now that you have a smooth-riding SUV at your side. Speaking of, Bob wants to thank you for the kind words! Our team is here to help you further whenever you need us.

May 10, 2025

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Thank you so much for Bob helping us to purchase the Subaru Forester Premium! Bob is very nice and professional. More

by jli1600
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Recommend Dealer
Yes
May 12, 2025

Concordville Subaru responded

A heartfelt thanks for the five-star feedback and kind words for Bob! We’re thrilled you had a great experience. Looking forward to helping you again down the road.

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