Robert Neals
Robert Neals at EchoPark Automotive Birmingham
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Robert Neals

Experience Guide

EchoPark Automotive Birmingham

2001 Tom Williams Way
Birmingham, AL 35210

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32 Reviews

Family & God comes 1st

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

Specialties & Trainings

Experience Guide

Service Advisor

not yet
rated

32 Reviews

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32 Reviews of Robert Neals

March 06, 2024

Dealership Rating
Employee Rating

Love the cars and the people here are nice and very big dealership we got a jeep More

by Caleb
Recommend Dealer
Yes

August 30, 2022

Dealership Rating
Employee Rating

The atmosphere was so welcoming when I first walked in, I knew I’d have a good experience. Robert was very professional, he created me, and from that point forward, he lead me into purchasing my beautiful ve More

by Nell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brianne Steward

Sep 02, 2022

EchoPark Automotive Birmingham responded

Nell, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Birmingham! Until the next time we meet, take care!

August 21, 2022

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Employee Rating

Robert was very informative on any questions I have. The car buying process was very simple and easy. They’ll pull all the strings to get you the prices you want. It’s not greedy salesmen trying to rip More

by Joshua Vogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsey Shea

Aug 24, 2022

EchoPark Automotive Birmingham responded

Hi Joshua Vogel, thank you for taking the time to leave a review for us at EchoPark Automotive Birmingham. We're happy we could meet your expectations! We hope you have a great day!

July 01, 2022

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Robert was incredibly thoughtful, friendly, and he made the process of purchasing my first automobile go smoothly! He suggested several packages that could assist me with future wear and tear on my car. He More

by Raven Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2022

EchoPark Automotive Birmingham responded

Raven Y, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 06, 2022

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Employee Rating

Everyone at the dealership was super healthful. Robert answered all my questions about my new car. More

by Rbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 08, 2022

EchoPark Automotive Birmingham responded

Rbell, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 03, 2022

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Employee Rating

Great service, very responsive, super fast transaction! Would recommend buying a vehicle from Robert and Echo Park. More

by Claycatinella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Neals

Jun 06, 2022

EchoPark Automotive Birmingham responded

Claycatinella, we're happy you found our staff to be so supportive during your experience here at EchoPark Automotive Birmingham.

May 10, 2022

Dealership Rating
Employee Rating

Robert was very nice and found me the perfect car! Thanks for your help, I’ll be back! More

by Annamariedodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2022

EchoPark Automotive Birmingham responded

Hi Annamariedodd, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 01, 2022

Dealership Rating
Employee Rating

Was a very easy first car buying process. They make everything seamless and much less stressful. More

by dalton.mills2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2022

EchoPark Automotive Birmingham responded

Dalton.mills2, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

April 29, 2022

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Employee Rating

Our experience at Echo Park was by far the most fantastic car buying experience we have ever had. Robert Neals was the most helpful, patient, and genuinely kind person to help make the car buying experience More

by Crayton Arivett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 29, 2022

Dealership Rating
Employee Rating

Incredible experience. Robert was extremely helpful and very easy to talk to and work with. He never pressured me to buy, instead insisted that I take my time to ensure I f More

by nathanforbes25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsey Shea

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