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Robert Navarrete
Robert Navarrete at Nissan of Torrance
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Robert Navarrete

Sales Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Robert Navarrete

November 03, 2024

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Everyone at this dealership was very kind and very upfront and honest with every question I (and my parents) had about moving forward with the car that I knew I wanted! It was an easier process than I More

by MEBURNS.CA
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea, Marcel cruz

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Nov 06, 2024

Nissan of Torrance responded

Congratulations on your new vehicle and welcome to the Nissan of Torrance family! We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2024

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Sales service was great - but with only one person doing paperwork I had to wait 2 hours to get the deal signed. That’s my only complaint. The wait time was way too long More

by FAXBAHR
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea, Neysan Sassani

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Nov 01, 2024

Nissan of Torrance responded

Hello, we sincerely apologize for the inconvenience of having to wait to get into finance after your deal was made. We understand that your time is invaluable, and we appreciate your patience. Our goal is to provide excellent customer service, and we regret that we fell short. We have addressed this issue with our team to ensure that future customers don't experience similar delays. We are glad to hear that everything else about your visit went great. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 20, 2024

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I want to thank Miguel Gonzales for going above and beyond with helping us to get financed. He was super awesome!!! More

by mbarney8311
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Neysan Sassani

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Oct 25, 2024

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 14, 2024

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I had an amazing experience purchasing my 2024 Nissan Ariya at this dealership. The staff was knowledgeable, friendly, and made the entire process smooth and hassle-free. Highly recommend! More

by NATHIELLERROSA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Lily Bandea, Neysan Sassani

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Oct 18, 2024

Nissan of Torrance responded

Congratulations on your brand-new Nissan ARIYA and welcome to the Nissan of Torrance family. We are happy to hear that our team provided you with hassle-free buying experience. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

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They didn't have my car color after picking me up saying they did! Very disappointing and a waste of time! Robert was no help as a sales person. More

by SUMMEROTR
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Lily Bandea, Neysan Sassani, Adrian Jimenez, Anthony Becerra , Wl

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Oct 12, 2024

Nissan of Torrance responded

Hello, we are truly sorry for the inconvenience caused by the issue with your color of preference not being available. Perhaps at some point we did have it and sold it as you made your way to our store. Once again, we apologize for the inconvenience caused by this. If there is any way I can assist in turning your experience around, please contact me at 310-536-4000 x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

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Excellent customer service and great communication. Great experience. First time buyer and I will refer my friends More

by FRANKEPRATER
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez

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Oct 12, 2024

Nissan of Torrance responded

Hello Frank, congratulations on your brand-new Nissan Kicks and welcome to the Nissan of Torrance family. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 23, 2024

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Vert professional and did not waste any time. Not only that, but they got me the best interest rate for my credit score. More

by GAETA.LORENZO56
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez, Mandez Jones, Neysan Sassani, Jesus Duarte, Jesus Rosales, Adrian Jimenez, Anthony Becerra, Ricardo Lopez, Marcel cruz

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Sep 29, 2024

Nissan of Torrance responded

Hello Lorenzo, we're glad you had such a wonderful experience with us! Thank you for sharing your positive experience with our team, it means a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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