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Robert Melendez
Robert Melendez at Capistrano Valley Toyota
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Robert Melendez

Service Consultant

Capistrano Valley Toyota

33395 Camino Capistrano
San Juan Capistrano, CA 92675

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Robert Melendez

November 07, 2024

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Employee Rating

The service was a pleasant experience which is typical here at Capistrano Valley Toyota. Robert took good care of me. More

by Jill Redfield
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Recommend Dealer
Yes
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Nov 08, 2024

Capistrano Valley Toyota responded

Thanks for sharing your positive experience, Jill! We're thrilled to hear that Robert provided you with excellent service. Our team strives to make every visit enjoyable, and your feedback means a lot to us. Looking forward to seeing you again at Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 23, 2024

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We were met by Angel who coordinated everything from arrivals to departure. We were taken by courtesy car to breakfast. Once our car was ready we were taken back to the dealership. 10/10 Thank you ver More

by barrielarvin
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Recommend Dealer
Yes

Other Employees Tagged: Josh Reece, August Spencer, Gustavo Rich, Paul Bojescu, Jesse Aguilar, Richard Gowdy, Jacqueline Arellano , Angel

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Oct 24, 2024

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Angel and our team! We strive to provide top-notch service, and it's great to know that you felt well taken care of. Thank you for the fantastic feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 16, 2024

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Knowledgeable. Great service. Made me feel like he cared. Entire staff was there to serve and help. More

by r81936
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Recommend Dealer
Yes
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Oct 17, 2024

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our staff's dedication to providing great service. We look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 02, 2024

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courteous and professional. Always explains options. Wait time as estimated. Great customer service. Good coffee. More

by Schiff1
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Recommend Dealer
Yes
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Oct 03, 2024

Capistrano Valley Toyota responded

We’re thrilled you had a positive experience. Our team works hard to provide clear options and timely service, and we’re glad you enjoyed the coffee too. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 19, 2024

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Robert M was great. Done on time. Waiting area is great. Wifi. Coffee. Clean restroom. More

by JIMVOEGTLIN
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Recommend Dealer
Yes
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Sep 20, 2024

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with Robert and enjoyed our amenities. We strive to provide a comfortable environment for all our customers. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 13, 2024

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Very professional, courteous. A pleasure to go there. Always happy my car is once again safe on the roads after. Thank you! More

by ksburns
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Recommend Dealer
Yes
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Sep 16, 2024

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience. Keeping your car safe is our priority, and your kind words motivate us to keep delivering top-notch service. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 13, 2024

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Every time I bring my vehicle for service, my representative Robert always takes care of my vehicle and his prompt and accurate and I enjoy bringing my van there, Toyota so thank you and keep up More

by ana0202boop
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Recommend Dealer
Yes
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Sep 16, 2024

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Ana! We’re thrilled to hear about your positive experiences with Robert. We understand your concerns about pricing and appreciate your input. Your loyalty means a lot to us, and we're committed to providing the best service possible. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

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Knowledgeable and accurate. Extremely accommodating. Very nice, but had long Wait. Very busy. You should add popcorn to lounge like auto nation Irvine does. It is welcoming and More

by Suzanne Hammel
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Arellano

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Sep 06, 2024

Capistrano Valley Toyota responded

Suzanne, We appreciate both your patience and your feedback. We will definitely be sure to take this into account, as we always want to be as accommodating as possible. We hope your vehicle is treating you well and we look forward to working together again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 26, 2024

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Good customer service as always and prompt. Will continue to use their services and like the advertising coupons. More

by Hernandez8886733
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 26, 2024

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience and we look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 22, 2024

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I’ve bought my cars and have been servicing them here for decades. Toyota is the best car, and these friends take good care of them. Why buy from or get servicing anywhere else? More

by Migueloeste1946
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 23, 2024

Capistrano Valley Toyota responded

We appreciate your loyalty over the years and are thrilled to hear you love your Toyota. Our team is dedicated to providing the best care, and your feedback means a lot to us. Here’s to many more years of great service together! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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