Robert McMann | Page 4

Outstanding!! The team at Phil Long is not only one of the best I have ever worked with, they also go above and beyond to make sure the experience is enjoyable The team at Phil Long is not only one of the best I have ever worked with, they also go above and beyond to make sure the experience is enjoyable More

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Schedule service oil change Everything went as expected .Garry did an excellent job as always he is a great asset to your service team.everyone is very friendly and helpful. Everything went as expected .Garry did an excellent job as always he is a great asset to your service team.everyone is very friendly and helpful. More

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Just amazing Customer Service! We had not worked with this dealership before. From the moment we walked into the door to the time we drove off the lot we were very impressed with t We had not worked with this dealership before. From the moment we walked into the door to the time we drove off the lot we were very impressed with the professionalism and efficiency! We were s impressed we just recommended to a good friend from out of town who is moving here and in need of a car. Will be working with them again. Thank you! More

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Everything I could have hoped for an more! We had called ahead to arranged coming in and viewing a couple of vehicles. The associate sitting at the front desk was very welcoming. They contacte We had called ahead to arranged coming in and viewing a couple of vehicles. The associate sitting at the front desk was very welcoming. They contacted Brad Stuart for use and he immediately came out, greeted us and introduced us to the salesmen that would be assisting us. We knew the vehicles we were interested in. Without hesitation, Bahman took us for a test drive and explained all the specs on the vehicle. What I appreciate the most is, no one tried to upsale me; they understood that we knew what we wanted and respected our decisions/ choices. The financing went smoothly. I will say, coming prepared with your documentation, references, insurance, etc, really enables the salesmen and finance team to move through the paperwork much easier. I would definitely recommend this dealership and to see Bahmen Namaghi. Bahmen is kind, knowledgeable and willingness to assist and make the car buying experience the best as possible. More

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Susie's new 2019 Ford Edge I worked with Robert McMann, giving him my 'build sheet' for vehicle I wanted, and he delivered!!! He found the exact vehicle I requested, arranged t I worked with Robert McMann, giving him my 'build sheet' for vehicle I wanted, and he delivered!!! He found the exact vehicle I requested, arranged to get it to Denver from the Western Slope, and took me through the entire purchase process with such ease. His team took me through the finance process, and the new car orientation to describe all the new features... and all I can say is WOW! Great experience, and if/when I need my next car, Robert and his Team are my go to! I have previously used the Service department for service of my '99 Mustang, which I unfortunately wrecked, but it lead me to this purchase of my new 2019 Edge. Thank you so much! More

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New Expedition Purchase Great experience as always. Extremely helpful with any and all questions. They got us exactly what we where looking for at the best price. We couldn’t Great experience as always. Extremely helpful with any and all questions. They got us exactly what we where looking for at the best price. We couldn’t be happier and we recommend Phil Long Ford to everyone. More

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Internet listing upheld I dealt with Jim and Shawn particularly and was pleased with their interest in seeing my satisfaction and explaining items of concern so that I was be I dealt with Jim and Shawn particularly and was pleased with their interest in seeing my satisfaction and explaining items of concern so that I was better informed. They attended to details that could easily have been overlooked. Their attention to my needs was outstanding. More

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Great customer service I recently got a Ford Edge from Josh Archulata. He had outstanding customer service! He was more than helpful in getting me exactly what I was looking I recently got a Ford Edge from Josh Archulata. He had outstanding customer service! He was more than helpful in getting me exactly what I was looking for. I highly recommend Phil Long Ford/Josh to anyone looking for a new car! More

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Great End to a Challenging Weekend Without going into the gory details; I totaled my car 800 miles from home, found my way back to Denver, and after a glowing referral, I reached out to Without going into the gory details; I totaled my car 800 miles from home, found my way back to Denver, and after a glowing referral, I reached out to the team at Phil Long. One call put me at ease, confident I'd be in a reliable vehicle, back on the road. For context, I was not in the market for a car, so had to rely on the expertise of the Phil Long crew to come up with the right fit, at the right price; done & done! More

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Took care of me when my car was damaged My positive experience with Phil Long Ford started out as an unfortunate situation. After my car was serviced, it was parked in an unplowed area of t My positive experience with Phil Long Ford started out as an unfortunate situation. After my car was serviced, it was parked in an unplowed area of their lot on a snowy morning. Unfortunately, there was a raised concrete surface underneath the snow, and unable to see it, I drove on top of it damaging the body of my car. As you might imagine, I was very upset. After he read the letter I sent to him, Robert McMann contacted me immediately. He reviewed photos from the incident, and promptly told me that Phil Long Ford would have my car repaired. Mr. McMann then made all of the necessary arrangements with a body shop and had me drop off my car at the Phil Long Ford Dealership. He provided me with a very nice loaner vehicle, handled all of the work with the body shop, and returned my car to me in great condition. I was quick to criticism Phil Long Ford when I did not believe they would address the situation - so I want to publicly share that when Mr. McMann reviewed the situation, he responded promptly, thoroughly, and professionally to ensure that my car was repaired. I am impressed by how Mr. McMann and Phil Long Ford stepped up to make things right for me in this situation. More

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