Robert Lonsbury

Thank you to Rob in Ford Service along with the Techs who did a great job of repairing my car! I appreciate all they did. did a great job of repairing my car! I appreciate all they did. More

by DAWNESTERLINE Verified Customer Verified Customer

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The service team at City Ford in Columbia City Indiana are exceptional! When I brought my 2019 F150 in for a PCM recall, I had several questions about what was going on with my truck. They took the time t are exceptional! When I brought my 2019 F150 in for a PCM recall, I had several questions about what was going on with my truck. They took the time to answer all my questions with courtesy and respect. The team provided me with more information than I could ever expected. I had them give me an estimate for some routine maintenance that I want to get done along with a few parts that I need to get replaced. The estimate I received is quite the investment, but they did not mislead me or try to talk me into anything I do not need. I received Excellent customer service and plan to schedule my truck back with them here real soon to complete the estimate services. More

by jrsmith2312 Verified Customer Verified Customer

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Service was great. But the last time I was at they missed worn AC belt. But the last time I was at they missed worn AC belt. More

by scott_miller0 Verified Customer Verified Customer

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All the employees are pleasant to work with during a difficult time with vehicle down. difficult time with vehicle down. More

by samreinking Verified Customer Verified Customer

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Saturday service is a game changer. Hard to get service done during work weeks. Easy Saturday morning service. Hard to get service done during work weeks. Easy Saturday morning service. More

by Bryan Verified Customer Verified Customer

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Rob and the service team did a fantastic job with my truck. All issues were addressed and fixed/repaired. truck. All issues were addressed and fixed/repaired. More

by jason.slucher1 Verified Customer Verified Customer

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City Ford provided excellent service on my vehicle. Service representatives were very professional, courteous, and knowledgeable. Service representatives were very professional, courteous, and knowledgeable. More

by ROBNETA Verified Customer Verified Customer

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They sold me a xxx nothing but electrical issues I’ve barely had the car 2 months and it’s been in there service more than I’ve had it and surprise surprise I have to go back again after only having it b barely had the car 2 months and it’s been in there service more than I’ve had it and surprise surprise I have to go back again after only having it back a week because now my window is stuck down and won’t roll up More

by adam_sanford1906 Verified Customer Verified Customer

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The team at City goes above and beyond for me every time! Great Company to deal with! Lee and Doreen are Rock Stars! Great Company to deal with! Lee and Doreen are Rock Stars! More

by BETSYJ1203 Verified Customer Verified Customer

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Service was quick and professional. There was a couple extra things I needed checked and they worked them right in There was a couple extra things I needed checked and they worked them right in More

by mb914 Verified Customer Verified Customer

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