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Robert Lonsbury
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190 Reviews
190 Reviews
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190 Reviews of Robert Lonsbury
March 03, 2025
I have had my vehicles in for many things, oil changes, service issues and even a motor change. The work is always completed on time and done correctly. Jordan and Rob have always taken care of my vehicle service issues and even a motor change. The work is always completed on time and done correctly. Jordan and Rob have always taken care of my vehicle and always answered my questions. More
by ROXY2769527
Verified CustomerOther Employees Tagged: Tyler Armbruster, Audrey Gradeless , Jordan
March 01, 2025
Has treated me fair. I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed didn’t cost 520.00 for two. I couldn’t get it done. More
by MARLASLONE1966
Other Employees Tagged: Dorene Trammel
February 20, 2025
This is the second vehicle we have purchased from City Automall in the last 9 months. Blake was easy to work with and very knowledgeable. We have bought multiple cars over the years from City, and will co Automall in the last 9 months. Blake was easy to work with and very knowledgeable. We have bought multiple cars over the years from City, and will continue to use them in the future. From their Service department to their Sales team, we have always been treated well. More
by JB.G
Other Employees Tagged: Justin Harmon, Jeff Franke, Blake Byerly
February 18, 2025
Easy to work with, will contact you if something other than what my vehicle was in for, needs to be fixed. Very efficient and got my car back to me in a timely manner! Pick-up and delivery works VERY WELL than what my vehicle was in for, needs to be fixed. Very efficient and got my car back to me in a timely manner! Pick-up and delivery works VERY WELL for me and my work situation. Thanks Guys and Gals!!! More
by JAMOZZONE
Other Employees Tagged: Audrey Gradeless
February 07, 2025
They have one of the best reputations in the area for a reason. Always super knowledgeable and bend over backwards to help the consumer. Let me know about rebates and discounts available and then came back reason. Always super knowledgeable and bend over backwards to help the consumer. Let me know about rebates and discounts available and then came back with MORE discounts for me!! You can’t go wrong with any of the Service Advisors there. Behind them, a team of professionals, the technicians make quick work of most anything! I’m big on doing the work myself, but these guys make it too easy, saving me time and money! More
by Beyond Satisfied
Other Employees Tagged: Justin Harmon, Tyler Armbruster, Brian Bowes, Audrey Gradeless
February 02, 2025
Excellent service every time! Highly recommend to anyone in need of attention to detail and quality products Highly recommend to anyone in need of attention to detail and quality products More
by tony@plantcenterinc.com
Other Employees Tagged: Justin Harmon
January 31, 2025
City Ford is a step above other Ford dealers in the area. I drive from Warsaw because their service is excellent! Very knowledgeable and responsive, speedy service and no unnecessary extras. They always a I drive from Warsaw because their service is excellent! Very knowledgeable and responsive, speedy service and no unnecessary extras. They always answer my questions and I trust them. More
by marywentorf
Other Employees Tagged: Audrey Gradeless
January 28, 2025
She used excellent communication and had precise product knowledge. She was very professional yet personable. knowledge. She was very professional yet personable. More
by VERDUGOHILLS
Other Employees Tagged: Tyler Armbruster, Audrey Gradeless
January 10, 2025
Took over three weeks to get car back. Slow to get transmission from Ford. Concerned about quality and reliability of transmission and car itself. Also now the A/C does not work. Slow to get transmission from Ford. Concerned about quality and reliability of transmission and car itself. Also now the A/C does not work. More
by JDROWE1
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