Robert Lee
Robert Lee at Seattle MINI

Robert Lee

Finance Manager

Seattle MINI

11550 Lake City Way Northeast
Seattle, WA 98125

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5 Reviews

Robert is our resident pro-am golfer. After having almost toured with the PGA, Jack Nicklaus advised him that MINI is the way to go.

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5 Reviews

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5 Reviews of Robert Lee

October 06, 2023

Dealership Rating
Employee Rating

They charge $2K over MSRP for stuff you don't want. Took 3 weeks to fix a mechanical problem before delivery. More

by ragbagger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kelli Daniels

Oct 09, 2023

Seattle MINI responded

I'm sorry to read about your experience. We strive for transparency in our pricing and efficiency in our service, so it's disappointing to learn we didn't meet those expectations here. We appreciate your feedback and will keep it in mind as we work to make improvements for our customers. If there's anything else you'd like to add, please feel free to reach out at your earliest convenience. Thank you, Caleb Schramer - General Manager - (206) 588-4244

September 14, 2023

Dealership Rating
Employee Rating

The dealership was great to work with but did not like the extended insurance hard sell. I wanted to decline the extra expense but the representative pressed very hard. It was uncomfortable and time consu More

by spencer.beier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sylvan

Sep 14, 2023

Seattle MINI responded

I appreciate your feedback and am glad to know you had a positive experience with our sales team at Seattle MINI. I also apologize if the insurance discussion felt pressured, as that's not how we want any of our customers to feel. Your comments will help us improve future interactions! If you have any additional questions, I would be happy to take your call. Thank you, Caleb Schramer - General Manager - (206) 588-4244

March 31, 2023

Dealership Rating
Employee Rating

I had a great experience with Kelli. She explained everything I needed to know before making a decision. Very friendly and trustworthy. More

by minwoo
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelli

Mar 31, 2023

Seattle MINI responded

We're so glad to hear Kelli provided you with an informative and friendly service! We'll be sure to pass on your kudos to her. Our team at Seattle MINI appreciates your business and hopes to see you again in the future!

January 16, 2013

Dealership Rating

I went to buy a car, and Kay took her time, showed me everything, answered every question, and made me confident in my decision. The dealership is sharp and customer-service oriented. Would definitely More

by blandini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kay McMillen, Glen Wolf

August 18, 2012

Dealership Rating

My entire experience at Seattle Mini was excellent. I first came in to test drive, there was no pressure, and I genuinely felt that the sales team was looking to find a car that best suited me. Once I d More

by rileyburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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