Robert Lalli
Robert Lalli at Mercedes-Benz of Paramus

Robert Lalli

Warranty Administrator

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

Contact Me
4.6
37 Reviews
4.6

37 Reviews

Write a Review

37 Reviews of Robert Lalli

October 23, 2025

Dealership Rating
Employee Rating

Expensive for service but appreciate the quality and care . Very professional and thorough, like the video and pictures for reference when contacted for additional work More

by ldg07450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 16, 2025

Dealership Rating
Employee Rating

Teresa was very helpful and informative about the process. She went out of her way to help with an unrelated issue to servicing. More

by umair.b.siddique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 16, 2025

Dealership Rating
Employee Rating

Excellent service. Quick. Professional called in the morning and my tire was replaced within an hour. Good communication More

by Anscotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 12, 2025

Dealership Rating
Employee Rating

Knowledgeable and experienced staff. The staff is very attentive and helpful from the beginning to the end. More

by Luciecamporeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2025

Dealership Rating
Employee Rating

They were incredible to deal with took care of everything the same thing very satisfying More

by ernie.aponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 11, 2025

Dealership Rating
Employee Rating

Excellent car service - they kept me up to date on everything that was happening and made the entire process super easy. More

by sk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 04, 2025

Dealership Rating
Employee Rating

Service department and my advisor were very transparent with the proposed repairs and took the time to go over all options and costs. All service repairs were completed perfectly and my car is driving grea More

by jp5399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your review! We’re glad to hear that our service team provided clear guidance and that your repairs were completed perfectly. Enjoy driving your car, and we appreciate your trust in us!

October 04, 2025

Dealership Rating
Employee Rating

Efficient and detailed car inspection. Makes efforts to communicate with the customer on a timely basis. Polite and accommodating. More

by wwchoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad to hear that our team provided a thorough and efficient inspection while keeping you informed. We appreciate your kind words and support!

October 03, 2025

Dealership Rating
Employee Rating

Absolutely delightful stuff and knowledgeable technicians. Never wait and always pleasant atmosphere. Highly recommend to have service done there. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Tamar

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your kind words! We’re so glad to hear that our team and technicians made your service experience smooth and enjoyable. We truly appreciate your recommendation!

September 28, 2025

Dealership Rating
Employee Rating

Helpful staff, clean and comfortable waiting area. Service took slightly longer than estimated. Friendly service at the cafe. Would prefer more complimentary refreshments while waiting, not just water More

by Brufef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Sep 29, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad to hear our staff was helpful and that you enjoyed the comfort of our waiting area along with the café service. We also appreciate your suggestions about refreshments and the timing of service, and we’ll share them with our team as we continue to improve.

1
...

Dealership Inventory (599 Vehicles)

new 2025 Mercedes-Benz AMG G 63 car, priced at $258,535
2025 Mercedes-Benz AMG G 63
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLB 250 car, priced at $51,990
2026 Mercedes-Benz GLB 250
new
Polar White exterior
Automatic
All-wheel Drive
used 2022 BMW X4 car, priced at $34,992
2022 BMW X4
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz C-Class car, priced at $41,392
2024 Mercedes-Benz C-Class
used
Black exterior
Automatic
All-wheel Drive
used 2025 Mercedes-Benz GLS 450 car, priced at $88,998
2025 Mercedes-Benz GLS 450
used
Black exterior
Automatic
All-wheel Drive
used 2018 Mazda CX-5 car, priced at $14,151
2018 Mazda CX-5
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive