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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls
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Robert Krueger

Service Writer

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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4.8
458 Reviews

Dealership Experience

18 yrs, 4 mos

4.8

458 Reviews

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458 Reviews of Robert Krueger

February 22, 2025

Dealership Rating
Employee Rating

Great service. Good at explaining what needs to be done. Easy to book an appointment and very timely repaires. More

by TIM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers , Ben Wilcox in parts dept

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February 19, 2025

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Employee Rating

Everything went well as expected with Boucher and the rest of the team great work More

by RAASMONDY84
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Service Time
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Recommend Dealer
Yes
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Feb 19, 2025

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 11, 2025

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Employee Rating

Quick service, did not give up when technician did not hear the noise I had come in for. More

by rlraymond8215
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Recommend Dealer
Yes
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Feb 12, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. Robert and our team appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

February 09, 2025

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Employee Rating

Always a pleasure doing business with Robert, always accommodating when I need a ride to or from, Robert is very focused on customer service! Will continue to recommend Gordie Boucher. More

by CHERYLLEELEMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby, Errick Clay , Joe was salesman when purchased last car, he was wonderful!

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Feb 10, 2025

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 03, 2025

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Employee Rating

Gordy Boucher service department does excellent work and when I get back to Wisconsin, they can service my truck again. Also, also, I do not remember any people‘s names More

by davelamberton
Recommend Dealer
Yes

Other Employees Tagged: Matt Schiewe, Charles Pleugers, Katie Kerby, Alex Hienz, Craig Knabe, Errick Clay

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Feb 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Dave, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

January 27, 2025

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Employee Rating

Didn’t purchase this vehicle from them but have in the past. Service is very reliable. More

by Barb
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Recommend Dealer
Yes
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Jan 27, 2025

Gordie Boucher Ford of Menomonee Falls responded

Barb, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

January 24, 2025

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Employee Rating

Once again, outstanding service at Goldie Boucher Ford for the replacement of a water pump and belt on our 2013 Escape. The service work was done in a timely manner and their service advisor kept me updat More

by Steve S.
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Recommend Dealer
Yes
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Jan 25, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

January 08, 2025

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Employee Rating

Charles has always been the guy. Jeff has always been the guy. Great people to deal with. More

by JOELKJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Schwister, Charles Pleugers

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Jan 08, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Charles and Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

December 23, 2024

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Employee Rating

Very friendly great service and very nice waiting room and I enjoy the drop off and pick up service offered More

by bigjesse720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers

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Dec 23, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

November 24, 2024

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Employee Rating

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes, Matt Schiewe, Charles Pleugers, Milan Fridl, Katie Kerby, Alex Hienz, Craig Knabe, Errick Clay

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Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

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