Robert Koon
Robert Koon at Mullinax Ford of Mobile
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Robert Koon

Finance Manager

Mullinax Ford of Mobile

7311 Airport Blvd
Mobile, AL 36608

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4.8
110 Reviews

After I retired from the boxing ring, I decided to sell Ford trucks. I love meeting new people and help put them in a reliable automobile. I have been in sales now for 20 years and it's just as enjoyable as fighting for the World title!

Dealership Experience

8 yrs, 8 mos

Industry Experience

21 yrs, 7 mos

Specialties & Trainings

Ford & CPO Certified

4.8

110 Reviews

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110 Reviews of Robert Koon

October 31, 2024

Dealership Rating
Employee Rating

I had a great overall experience with Mullinax Ford. Everyone was very helpful and made the buying experience easy. More

by BRAD.TANT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Moore

Nov 02, 2024

Mullinax Ford of Mobile responded

Thank you for your great review, Brad! We're glad our team made your buying experience easy and enjoyable. We appreciate your trust and are here whenever you need us!

October 24, 2024

Dealership Rating
Employee Rating

It was very simple, very quick . Was easy to get down to business and all plain and simple. More

by ANDRESDANIEL55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Moore

Oct 30, 2024

Mullinax Ford of Mobile responded

Thank you for your review, AndresDaniel55! We’re glad to hear your experience was straightforward and efficient. Let us know if we can assist you again in the future!

October 14, 2024

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Employee Rating

Very responsive and knowledgeable about Ford products. Went above expectations to find us the perfect vehicle when it was not on the lot. Finance and delivery was flawless and everyone we interacted with More

by JBOWDEN46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Parrett , William Albritton Sales

Oct 15, 2024

Mullinax Ford of Mobile responded

Thank you for your excellent review! We're thrilled our team exceeded expectations to find the perfect vehicle and that the finance and delivery process went smoothly. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 06, 2024

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Employee Rating

That is the third vehicle that I have bought from James. He is one of the better sales persons that I’ve had the luck of working with. I hope I get to buy one more vehicle from him before he retires. Great More

by LANCE32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hankins

Oct 07, 2024

Mullinax Ford of Mobile responded

Thank you for your kind review, Lance! We're thrilled to hear that James has provided such excellent service across multiple purchases. We hope you get the chance to work with him again in the future as well!

September 28, 2024

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Employee Rating

I bought a used truck, which I normally wouldnt. I had issues with it and was worried because it was as is. However, mullinax ford's UCD was great. My sales person, Lisa, and the used car manager w More

by mvachon123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Miracle

Sep 30, 2024

Mullinax Ford of Mobile responded

Thank you for your detailed review! We're glad that Lisa and the used car manager went above and beyond to address your concerns and ensure your truck has been running well since. We appreciate your recommendation and are happy we could make your experience positive!

September 23, 2024

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Mullenax always has good inventory and the sales process is quick and easy. Thank you. More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Muniz

Sep 24, 2024

Mullinax Ford of Mobile responded

Thank you for your review, Taylor! We're glad to hear that you enjoyed our inventory selection and found the sales process smooth. If you need anything else, feel free to reach out!

September 18, 2024

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Employee Rating

I like the people at the dealership great experience. Love James stallworth and mullinax ford !!!! More

by JASONHARRIS71379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Stallworth

Sep 18, 2024

Mullinax Ford of Mobile responded

Thank you for your great review, Jason! We're glad to hear you had a wonderful experience and enjoyed working with James. We appreciate your feedback and look forward to seeing you again!

August 31, 2024

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Employee Rating

Quick and easy process. I got exactly what I wanted. Chris in sales took care of me and was awesome. More

by MBROADUS55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Stallworth, Chris McGraw

Sep 03, 2024

Mullinax Ford of Mobile responded

Thank you for your review! We're glad to hear that the process was quick and easy, and that Chris provided you with exactly what you wanted. It's great to know you had an awesome experience with us.

August 29, 2024

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Employee Rating

Good price but slow on service on vehicle repairs or getting appointment to bring it in More

by DARRELL14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Poeschl, Holly Parnell

Sep 03, 2024

Mullinax Ford of Mobile responded

Thank you for your review, Darrell! We're glad you found our pricing good but sorry to hear about the delays in service and appointments. We appreciate your feedback and will work on improving our service efficiency.

August 18, 2024

Dealership Rating
Employee Rating

Shannon was GREAT throughout the whole 13 month process! He promptly answered my many questions and reassured me it was ok when a hurricane delayed me coming to get my pretty new Maverick! More

by colleen8356
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shannon Moore

Aug 19, 2024

Mullinax Ford of Mobile responded

Thank you for your kind review, Colleen! We're delighted that Shannon provided you with great support throughout the entire 13-month process and was there to assist you, even during unexpected delays. We're glad you finally got your new Maverick, and we hope you enjoy every moment with it!

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