Robert Kipping
Robert Kipping at Ken Ganley Kia of New Port Richey
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Robert Kipping

Customer Experience Manager

Ken Ganley Kia of New Port Richey

5819 U.S. Hwy 19
New Port Richey, FL 34652

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not yet
rated
36 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

30 yrs

not yet
rated

36 Reviews

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36 Reviews of Robert Kipping

June 30, 2021

Dealership Rating
Employee Rating

They are pretty on point about your estimated wait time. If you want a car wash, expect to wait a lot longer! Car washes are not worth the extra wait time More

by tory.deckert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica Cannaday, Donald Mullis, Neil Tenn

Jun 30, 2021

Ken Ganley Kia of New Port Richey responded

Tory - we appreciate the feedback. While we're sorry the wait time was longer than expected when you requested a car wash, we'll be sure to pass this feedback along so we can do everything possible to improve the customer experience going forward. Please don't hesitate to get in touch if there's anything else you'd like to share or discuss! Best, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

June 16, 2021

Dealership Rating
Employee Rating

We talked to Robert Kipping about a situation we were getting into and what we needed to do. He delivered on everything he said he would do. I’m very impressed with the ease of working with such a fantas More

by deckertronald
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica Cannaday, Neil Tenn

Jun 16, 2021

Ken Ganley Kia of New Port Richey responded

Thank you for the five stars! We pride ourselves on providing an exceptional experience for our guests so we are thrilled to hear that you had such success buying a car with Robert and the Friendly Kia team. Enjoy the ride and have a great day!

June 15, 2021

Dealership Rating
Employee Rating

Bob Kipping was awesome to work with,he went out of his to accommodate even sent a driver 1 1/2 hrsOne way thanks Bob More

by Bobs nv2500
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Polizzi, Curtis Tucker

Jun 15, 2021

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are pleased to hear that Bob took such good care of you here at Friendly Kia, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

June 15, 2021

Dealership Rating
Employee Rating

This is my fourth Kia I purchased from friendly they made it so easy to buy Robert Kipping and brandan Went the extra mile for me More

by steamfour
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandan Morgan, Jennifer Polizzi, Katie from service department

Jun 15, 2021

Ken Ganley Kia of New Port Richey responded

Thank you so much for your repeat business! We are so glad to hear that Robert and Brandan made your recent purchase five-star worthy and we appreciate you taking time to post a review. We wish you many safe miles in your new vehicle!

June 15, 2021

Dealership Rating
Employee Rating

This Dealership is VERY customer focused and they all excited my expectations! Thank you!!! Bob Kipping went out of his way to meet my needs in a most Professional manner! More

by Greatvator
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cheney, Skye Cheney , Curtis Tucker, Crystal Cheney

Jun 15, 2021

Ken Ganley Kia of New Port Richey responded

Thank you for the kudos! You are right when you say we are customer-focused! We're delighted to hear that Bob and the team are demonstrating our commitment to outstanding customer service. Thanks for choosing Friendly Kia. Take care and have a wonderful day!

June 11, 2021

Dealership Rating
Employee Rating

They were awesome to buy a car from and so helpful! I would definitely recommend this dealership and Robert to friends. i love my new car! More

by mccoyac32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Kim, Neil Tenn

Jun 11, 2021

Ken Ganley Kia of New Port Richey responded

Thank you so much for recommending Robert and Friendly Kia! We are overjoyed to hear that you're enjoying your new vehicle and we truly appreciate you trusting us with this purchase. Safe travels!

June 10, 2021

Dealership Rating
Employee Rating

Willing to work with you to ensure a good deal is reached. Friendly people at the dealership and knowledgeable about their products. My new Kia was washed, cleaned and a full tank of gas in about More

by rrlinders
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Delgado, John Gilliss, Tyler Holt, Donald Mullis

Jun 10, 2021

Ken Ganley Kia of New Port Richey responded

Congratulations on your new Kia! It is terrific to hear that our team was so attentive and thorough during the purchase process. Thank you for coming to Friendly Kia and for taking the time to leave us a great review!

June 08, 2021

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Employee Rating

Great dealership that treats you like family, great value for your money, I bought 3 cars and there service department is excellent I would recommend this dealership to my best friend 😀 More

by mikethebarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Miley

Jun 08, 2021

Ken Ganley Kia of New Port Richey responded

Mike, we are so grateful for your continued business and your confidence in our team! Thank you from all of us at Friendly Kia, we look forward to welcoming you back for your next visit.

June 08, 2021

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Employee Rating

Great service , explained all about the car and paperwork very well. And my trade. This is the 6th car bought from friendly Kia and recommend it to all. Thanks More

by mattpaulaslots
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Tucker

Jun 08, 2021

Ken Ganley Kia of New Port Richey responded

We can't thank you enough for trusting us with your business time and time again. Congratulations on your new vehicle! All of us here at Friendly Kia wish you safe driving and we look forward to working together in the future.

May 28, 2021

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Employee Rating

What a pleasure doing business with Friendly Kia, definitely worth the drive from Largo !!! I am a return customer for my second car purchase and also have used their service department since day o More

by JeffMc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Tenn, Curtis Tucker

May 28, 2021

Ken Ganley Kia of New Port Richey responded

Jeff - Your review is making us blush! There's nothing we love more than hearing from our Friendly Kia customers and we couldn't ask for better feedback than this. Thank you for making the trip to New Port Richey to work with our team. It's an honor to have earned your repeat business!

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