Robert Keen
Robert Keen at EchoPark Automotive Charlotte
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Robert Keen

Head of Finance

EchoPark Automotive Charlotte

3648 E Independence Blvd
Charlotte, NC 28205

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2 Reviews
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2 Reviews

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2 Reviews of Robert Keen

March 21, 2024

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Employee Rating

Drove up to purchase a used EV after calling to confirm that they could process the irs used ev tax credit multiple times on the phone. When I got there I was told that they were unable to do this due to t More

by Josh A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2024

EchoPark Automotive Charlotte responded

Marth/J.A. looks like we didn’t meet expectations. We apologize for any inconvenience you experienced due to the incorrect information you received on our ability to process the Federal EV tax credit. At this time, we are still waiting to be setup with the appropriate agency, that oversees this credit. And we also apologize for the miscommunication regarding our appearance protection package. Thank you for leaving this review so we can make improvements.

January 26, 2022

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Employee Rating

The process was pretty quick and simple. The Salesmen were so kind and I’m super happy with my car! More

by Rahjasmith80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Forbes, Michael Fitzpatrick , Patrick Murphy

Jan 27, 2022

EchoPark Automotive Charlotte responded

Rahjasmith80 thanks for your time and letting us know how Steve and the team at EchoPark Charlotte was able to provide you a great service experience.

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