Robert Keen

This place sucks! Bought a vehicle in December as a Christmas gift. The jeep has been in the shop for more than 2 weeks. I purchased a warranty from them but every tim Bought a vehicle in December as a Christmas gift. The jeep has been in the shop for more than 2 weeks. I purchased a warranty from them but every time I file a claim they call it pre-existing which they could say for everything. So now I have a vehicle I cannot drive and warranty that does do anything. Warranty company says dealer should have fixed these issue (not surprised) dear care team won’t call me back. Would not recommend echopark or fidelity warranty! Beware of this combination of EchoPark and Fidelity warranty! You will get stuck between as is sale and preexisting condition. More

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I made the mistake of purchasing my vehicle while raining. This covered up damages on the front once it was dry. I expected more from a reputable dealer. The sales department was great and the transa raining. This covered up damages on the front once it was dry. I expected more from a reputable dealer. The sales department was great and the transaction was painless and quick until the next day and I looked at the front of the car and saw over 40 chips/nics of paint out of the front bumper area. A detail shop wet sanded and applied touch up paint to make it less noticeable but that cost me $600. More

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Jamaur Baker Jamar was very helpful. We recommend him for his service to us in the process of purchasing a car. We recommend him for his service to us in the process of purchasing a car. More

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Drove up to purchase a used EV after calling to confirm that they could process the irs used ev tax credit multiple times on the phone. When I got there I was told that they were unable to do this due to t that they could process the irs used ev tax credit multiple times on the phone. When I got there I was told that they were unable to do this due to the system being down. They were also unwilling to fill out and submit the paper forms. They also added on a $650 appearance protection fee which is completely optional online and would not match the online price. And on top of all that they lost the ev charger. Completely dishonest and misleading business practices. More

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The process was pretty quick and simple. The Salesmen were so kind and I’m super happy with my car! were so kind and I’m super happy with my car! More

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