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Robert Jew
Robert Jew at Victory Honda of San Bruno

Robert Jew

Service Manager

Victory Honda of San Bruno

345 El Camino Real
San Bruno, CA 94066

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4.4
61 Reviews
4.4

61 Reviews

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61 Reviews of Robert Jew

June 19, 2026

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Employee Rating

Satisfied and happy with the experience and I can recommend with my friends in this place More

by mcabutaje2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Hernan Ponce, Fares Aqleh, Glenn Cruz

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Jun 19, 2026

Victory Honda of San Bruno responded

Thank you for recommending us and for sharing your positive Honda experience. It means a lot that you feel comfortable referring friends. We look forward to welcoming you back soon. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

June 11, 2026

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Employee Rating

Sales team is fine. Service is not so fine. But had an appointment scheduled on 6/6 and when I got there an employee said I never had an appointment when I had email pro More

by sarahgalicia22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bustamente, Shirley

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Jun 16, 2026

Victory Honda of San Bruno responded

Thank you for this feedback, Sarah. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

May 29, 2026

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He’s the best. It’s fixed. So so so amazing wow incredible. So cool More

by joshuajchan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Victory Honda of San Bruno responded

It’s fantastic to hear Robert got your Mercedes-Benz AMG CLE 53 back on the road so smoothly. We’re delighted the repair exceeded your expectations. Enjoy the drive! Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

May 25, 2026

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Everything went smoothly and great. Very communicative and helpful, looking forward to coming back for the next one More

by Aslade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2026

Victory Honda of San Bruno responded

It’s wonderful to hear everything went smoothly with your Honda Fit service. Our team is glad the communication was clear and helpful. We look forward to welcoming you back for your next visit. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

May 16, 2026

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Employee Rating

The employees are very helpful, the service area and the waiting area are good. I have a Mr.Glenn and Mr.Jocobe are nice. I have a very good experienced More

by brofrank777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2026

Victory Honda of San Bruno responded

Thank you for sharing your experience with our service department. We’re pleased Robert and the team made your CR-V visit comfortable and that you found the service and waiting areas welcoming. We appreciate your feedback and look forward to helping with your Honda again. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

May 12, 2026

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Employee Rating

The dealership is very professional in dealing with its clients. I was very satisfied with the service More

by CHERYLWHITE196102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Dixon, Alex Alvarado, Glenn Cruz, Juan Breganza, Diego Banderas-Guitierrez, Gokmen Evren

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May 12, 2026

Victory Honda of San Bruno responded

Your feedback is appreciated. We’re pleased our professional approach and service met your expectations. We hope to welcome you back for your Honda soon. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

May 08, 2026

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Employee Rating

Pleasant experience for routine maintenance, with work performed quickly and cleanly. Also nice to have the car windows cleaned. Thanks! More

by WALTHAUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

Victory Honda of San Bruno responded

Glad to know your Honda CR-V’s routine maintenance was handled swiftly and left everything spotless. It was our pleasure to clean your windows and keep your CR-V looking its best. Thank you, Robert. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

May 06, 2026

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Employee Rating

Clean, good communication of what was going to be done and quick service. Was promptly called when my vehicle was ready. More

by ramosjl07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2026

Victory Honda of San Bruno responded

It’s great to hear that clear communication, a clean environment, and quick service helped make your Honda Civic visit efficient. We appreciate the chance to get you back on the road promptly. Thank you for choosing us, and we look forward to assisting you again soon. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 30, 2026

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Employee Rating

They’re always helpful and provide great customer service. I would highly recommend them to anyone looking to finance a vehicle More

by TROYF67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Dixon

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Apr 30, 2026

Victory Honda of San Bruno responded

We’re glad our team could guide you through financing your new Honda Passport with attentive service. It’s rewarding to know you found the process helpful. Thank you for recommending us! Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 27, 2026

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Employee Rating

I had brought my 2017 Honda CR-V because of an oil leak after I had brought my vehicle in for servive a month ago. My service advisor- Joseph Bustamante was great. I told him the problem and told me to re More

by BIGTEX0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Bustamante- my service advisor

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Apr 27, 2026

Victory Honda of San Bruno responded

We appreciate you sharing your experience with our Honda service department. It’s great to hear our service advisor quickly identified the defective plug washer and kept you updated while you waited in the remodeled showroom. We look forward to helping your CR-V stay in top shape on your next visit. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

Apr 28, 2026

BIGTEX0216 responded

I had brought my 2017 Honda CR-V because of an oil leak after I had brought my vehicle in for service a month ago. My service advisor- Joseph Bustamante was great. I told him the problem, and he told me to relax in your newly remodeled showroom while he have his service technicians isolate the problem. Mr. Bustamante came back shortly and told me that the oil train plug washer was defective. He said his technician will immediately install a new washer and have me back on the road shortly. Mr. Bustamante was great. He listened to my problem and kept me updated during my stay. He was apologetic about the defective washer and offer me a free oil change on my next visit. That what I call great customer service. Keep up the outstanding work.

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